RANI MAE L. BARROGA
Address: Blk. 1 Lot 6, Golden Palm Residences, M.L. Quezon Ext.,
Brgy. San Roque, Antipolo City, 1870
Mobile No. :-
Telephone no.: -
Email:-
WORK EXPERIENCE
Sutherland BPO Customer Service Representative
Global Services
Taguig CityAccounts Handled
February 2019-Present
1. AT@T
2. Skip ( Scooter Sharing Company)
3. eBay ( UK Sellers)
Responded to customer questions, provided solutions, and resolved issues quickly and effectively which resulted in 95 % increase in customer satisfaction ratings.
Communicated with customers to explain billing procedures, arranged for payment options, and processed all payments accurately.
Efficiently resolved selling issues of 40-60 customer phone calls received daily.
Responded to reported technical issues and used personal knowledge and experience to resolve problems in a timely manner.
EDUCATION
Nueva Vizcaya Bachelor of Science in Biology
State University Cum Laude Graduate
Bambang -
I hereby certify that the above informations are true and correct and all thecredentials are available upon request.
Rani Mae L. Barroga
Applicant
