RANDY T. ABEJERO
4113 J.B. Juan St. Ugong ,Valenzuela City *- *-BPO – Transaction Processing Representative in Accenture
Perform data entry and research in various systems and tracking tools. Apply knowledge
of processes and related systems to assist in identifying, assessing and resolving
issues/problems. Assess and resolve non-standard and standard issues or problems. Seek
advice and escalate issues when faced with tasks/problems outside the scope of the work.
EDUCATION
Informatics International College
Bachelor of Science in Information Technology 2006 - 2009
Major : Programming Minor : Information Systems
TECHNICAL SKILLS
Software: MS Office, VB, C++
Operating Systems/Server: Windows 95/98/2000/XP Professional, Mac OS
Hardware/Special Systems: Desktop/Laptop Computers, Printers
RELATED EXPERIENCE
Cross - Online, VC
Computer Technician (Summer 2003)
> Maintained, Supervised the network system of the shop
> Improved Customer’s satisfaction
Social Development and Planning Department, QUEZON CITY HALL
Data Encoder (On-the-Job-Training) (2009)
Informatics International College, QC
Council of Students of Informatics Auditor 2006 – 2008
ACTIVITIES
Officer, Council of Students of Informatics, 2006 - Present
> Auditor
- Prepare brochures, flyers, and other communications to publicize events.
Informatics International College Basketball Team, 2008
Member, Parish Youth Council, 2000 - Present