Rancell Vincent G. Moreno

I am a tech-savvy and detail-oriented professional with a degree in Computer Engineering and a strong background in customer support, social media management, and administrative assistance. Over the past few years, I’ve built a versatile skill set that combines technical knowledge, organizational efficiency, and communication excellence — all essential qualities for a reliable Virtual Assistant.

I gained hands-on experience as a Financial Advisor at Concentrix, where I handled financial transactions, payment troubleshooting, and account management for customers using a mobile financial app. This role strengthened my ability to manage confidential information, provide accurate solutions, and deliver a high level of customer satisfaction in a fast-paced environment.

Before that, I worked as a Store and Social Media Manager at MCKWAES Gadgets, where I managed daily store operations, created digital content, and handled customer inquiries across social platforms. I used Meta Business Suite and Canva to design and schedule posts, monitor engagement, and boost brand visibility. My efforts helped improve workflow coordination between online sales and backend processes while maintaining a consistent and engaging online presence.

In addition, I’ve also worked as an ESL Tutor for platforms such as 51Talk, Acadsoc, and Lingostar, where I taught English to students of various backgrounds. This experience refined my communication, patience, and adaptability—qualities that are equally valuable in administrative and client-facing virtual roles.

I am proficient with a wide range of tools including Google Workspace, Microsoft 365, Trello, ClickUp, Asana, Slack, Zoom, Grammarly, Calendly, and Dropbox. I’m quick to learn new systems and can adapt seamlessly to different workflows and team structures.

As I transition fully into the virtual assistance field, I aim to provide professional, organized, and results-driven support to help businesses operate more efficiently. Whether it’s managing emails, handling data entry, scheduling appointments, or overseeing social media content, I approach each task with commitment, attention to detail, and a problem-solving mindset.

I’m passionate about helping entrepreneurs and teams stay organized and productive — making me a reliable partner for your growing business.