Ramya Ravi

RAMYA RAVI Los Angeles |- |- PROFESSIONAL SUMMARY Detail-oriented Software QA Engineer with 7 years of experience in manual and automated testing across medical device, insurance, and banking industries. Skilled in test planning, execution, and defect tracking with expertise in Microsoft Azure (IoT Hub, Storage Accounts, DPS, Cosmos DB) and API testing (Postman). Adept at collaborating with cross-functional teams to ensure software quality, regulatory compliance, and efficient defect resolution. Hands-on experience with Agile (Scrum) methodologies, SDLC processes, and various testing tools including JIRA, Bugzilla, Quality Center, and Clear Quest. Proven ability to drive test automation, functional testing, regression testing, UAT, and system validation while ensuring compliance with FDA regulations and ISO standards. TECHNICAL SKILLS • • • • • • • Testing Tools: Selenium (IDE, RC, WebDriver, TestNG), Postman API Defect Tracking Tools: JIRA, Bugzilla, Quality Center, Clear Quest Databases: Oracle, PostgreSQL, MySQL, SQL Server, DBeaver, PgAdmin Cloud & Platforms: Microsoft Azure (IoT Hub, DPS, Function Apps, Cosmos DB, APIM) Scripting & Programming: Java, C, SQL, JSON, HTML, VBScript, JavaScript Operating Systems: Windows XP/7/10/11, MacOS Other Tools: IBM DOORS, Microsoft Office Suite (Word, Excel, PowerPoint) PROFESSIONAL EXPERIENCE Software Verification Engineer Abbott Laboratories, Sylmar, CA | Aug 2022 – Present • • • • Analyze project requirements using IBM DOORS and functional specification documents to create test scenarios and test cases. Develop and execute test scenarios, test cases, managing API testing in Postman while performing validation across multiple Azure services including IoT Hub and Cosmos DB Designed new test suites for new features and functionality. Created test data for interpreting positive/negative results during functional testing. Perform functional, regression, integration, usability, and cross-browser testing ensuring compliance with FDA and ISO standards. • • • • • • • • • Performed various verification and validation activities in Microsoft Azure resources like IoT Hub, Storage accounts, Function Apps, Resource groups, Azure IoT Hub Device Provisioning Services (DPS) AND Azure Cosmos Database. Performed regression testing and sanity testing on new software patches, Analyzed bug fixes and prepared test execution reports. Executed tests and recorded objective evidence from server logs for various components of the application such as Web, Middleware, Mobility, and ETL functions. Performed NPS (Non-Product Software) Validation testing for Quality team and executed the test cases based on the requirements. Architect test suites for emerging features, leveraging SQL queries for data verification and conducting NPS validation testing to ensure product excellence. Execute dry runs, formal verification, and defect tracking using IBM Clear Quest. Utilize SQL queries to validate backend data integrity and system functionality. Collaborate with developers, QA teams, business analysts, and DevOps teams to enhance software quality. Collaborated with SMEs from systems, development and, software teams to conduct risk analysis and mitigation efforts for known shortcomings. QA Analyst Anchor General Insurance, San Diego, CA | Oct 2021 – July 2022 • • • • • • • • • • Analyze business and functional requirements related to auto insurance policy issuance, claims processing, and underwriting. Collaborate with business analysts, developers, and stakeholders to understand insurance workflows. Create detailed test scenarios, test cases, and test plans for various pricing structures and policy coverages. Developed Selenium-based automation test scripts and executed test cases across multiple browsers. Actively participated in agile testing. Completed tasks on time for each sprint to meet the deadlines. Optimized sprint deliverables through systematic smoke testing and agile methodologies, ensuring timely feature releases and quality standards Identified correct GUI elements using Selenium locators like ID, Name, Link Text, XPath, CSS in creating automation scripts. Conduct regression testing to verify that premium calculations remain accurate after system updates or rule modifications. Performed smoke and regression testing to validate system enhancements and new releases. Categorized bugs based on the severity and interfaced with developers to resolve them. • Tracked and managed defects using JIRA and worked closely with developers for resolution. Software QA Tester Applause, CA | May 2020 – Sep 2021 • • • • • • • • Conduct functional, exploratory, and regression testing on mobile and web applications. Provided detailed feedback on UI/UX issues, functionality, and usability. Collaborated with teams to validate bug fixes and test updates across multiple platforms. Identify, document, and report software defects using bug-tracking tools like JIRA, TestRail, or Applause’s platform. Perform usability and accessibility testing to ensure a seamless user experience. Execute test cases and provide detailed feedback on product performance and issues. Verify fixes for previously reported issues and validate test case pass/fail status. Provide clear and concise feedback on user experience, functionality, and performance. QA Analyst California United Bank, Los Angeles, CA | Apr 2015 – Dec 2015 • • • • • • • Collaborate with business analysts, developers, and stakeholders to understand banking workflows and regulatory requirements. Created and executed test cases using Selenium WebDriver and validated GUI components. Conducted manual and automated regression testing for new software builds. Investigated software bugs and maintained reports, tracked defects. Execution of daily smoke tests to ensure the deployment of each environment is stable, Work with developers, product managers, and QA teams to ensure timely issue resolution. Work with production support teams to troubleshoot and resolve live banking issues. QA Tester SSPS Private Limited, Hyderabad, India | Aug 2010 – Oct 2011 • • • • • Designed and executed manual test plans for functional, regression, and integration testing. Developed positive and negative test cases based on business requirements. Conducted database testing using SQL to verify backend consistency and data accuracy. Re-tested/ resolved test issues and defects and maintained the project’s defect repository up to date. Performed manual testing and Black box testing methods. • Execution of daily smoke tests to ensure the deployment of each environment is stable. Manually implemented several test scripts and documented the results. EDUCATION Masters in Business Administration | International American University, Los Angeles, CA | 2014 Bachelors in Electrical & Electronics Engineering | JNTU, Hyderabad, India | 2008