Ramu Ayithy

RAMU AYITHY Enterprise Program & Project Manager +91 - - in www.linkedin.com/in/ramuayithy/ Experienced Agile Project Manager and Scrum Master with a proven track record in conceptualizing and implementing effective solutions and strategies. Specialized in bridging the gap between the technical and business worlds. Seeking hands-on leadership roles in agile program and project management and in PMO. Education 2015  Master of Business Administration from University of Tasmania, Australia  2009 Bachelor of Technology in Computer Sciences and Engineering from JN Technological University, Hyderabad Core Competencies                 Profile Summary Portfolio Management Cloud Infrastructure Migration Strategic Portfolio Development Budgeting and Profitability Analyses Risk mitigation planning Stakeholder Management Project Management Change Management SDLC Resource Management and Optimization Project portfolio Management Program Management Custom Software Development Digital Transformation Process Automation Database Governance         Resolute & committed professional, offering over 14 years of experience in Multiple Domains (BFS, Legal, Digital Transformation, Cloud Migration, MSPs). Expertise in concepts of end-to-end Agile project planning, scheduling, client interaction, requirements analysis, supervising and motivating the project team, allocating the right personnel and optimize their efficiency to match the velocity, processes, and resources and managing all other aspects of the project. Proficiency in Agile project scope management, activity sequencing, cost estimation, risk analysis, and quality management Experienced in mapping clients’ business requirements & translating these requirements into technical and functional specifications, custom designing solutions (process / product). Strong background in developing KPIs to manage the quality of agile experience and to effectively measure effectiveness of the agile process, and optimize the processes. Proficient in planning and designing the programme and proactively monitoring its progress, resolving issues and initiating appropriate corrective action, defining the programme's governance arrangements. Proven success in contributing technical expertise to in agile coaching, coordinating the development of team via facilitation and work with team to optmise the team’s velocity while carefully managing the project scope, schedule and budget. Skilled in managing risks, issues and interdependencies across multiple customers, teams, departments and organizations Resourceful in focusing inwardly on the internal consistency of the program, and outwardly on its coherence with infrastructure planning, interfaces with other programs and corporate, technical and specialist standards Capability in maintaining new and existing client relationships build trust, including informing clients of market conditions, updating them on investment research and economic trends, and meeting with them to discuss their portfolio performance and investment objectives Work Experience Aug’22 – Present| Enterprise PMO Specialist at Spirit Super, Australia Key Result Areas:  Developing an evaluation method to assess program strengths and identify areas for improvement by applying agile methodologies.  Identifying an area of opportunity within a company and implementing processes to change its performance for the better ROI.  Create business intelligence reports and dashboards (in JIRA and Power BI) to present the project portfolio status to the executive suite (CXO suite) and to the board.  Developing a detailed plan for implementing the new system or process based on the needs identified in the business case  Transporting and organizing training on project governance, project management techniques, processes, and tools for all current and new project personnel, including the creation of all communication and training materials  Generating and disseminating key performance indicators for gauging project success and carrying out routine audits to guarantee organizational compliance  Operating with the Business Insights and Performance team to analyses project data and provide reports and dashboards for the Executive team for projects, programmes,  Certification   PRINCE2 Certification (GR-RA) from Axelos Global Practice.     AGILE Project management Certification from Google. Soft Skills Communicator Collaborator Planner Analytical Leadership and portfolios Starting and putting in place a governance framework for the organization's strategic initiatives and project portfolio. creating, implementing, and maintaining a standardized framework for programme management, as well as any necessary procedures, guidelines, and tools Managing the strategic deployment of resources across a portfolio of projects and initiatives Implementing the organization's risk management framework for quality assurance and risk assessments across formal projects Reporting on the portfolio of strategic projects and initiatives to the executive, boards, and committees in a timely and factual manner Promoting company transformation through adaptability in thinking, managing organizational change, and other means Collaborating on project prioritization, scoping workshops, post-implementation evaluations, and other project-related workshops with the GM, Strategy Management Office, and Manager, Transformation Office Jul’22 – Aug’22| Consultant Project Manager at The Project labs, Australia Key Result Areas:  Created and prepared detailed project plan including goals, deadlines, resources, and deliverables  Managed project resources wisely, including personnel, assets, and budget, to ensure project success  Reduced the impact of unforeseen challenges on project timelines and budgets, identify and manage potential project risks  Communicated with team members, clients, and vendors to share information on a regular basis, respond to queries, and make sure the project's goals are reached  Guaranteed adherence to the project scope, technical requirements, and regulatory requirements, monitor and report on project quality indicators, and take corrective action Sept’20 – Aug’22| Senior Project Manager – ICT at Tierney Law, Australia Key Result Areas:  Created ICT project summaries, specifications, and plans, and ensured that the project outputs are provided as stipulated in the project brief, project manage all ICT project activity using modern project management methodologies like Prince 2  Enhanced and modernized the ICT infrastructure in accordance with the ICT strategy created for-  Created and put into effect the pertinent ITIL policies and modern ICT policies and procedures  Prepared the ICT Annual CAPEX Budget as soon as possible for the Board's approval.  Liable for all issues with Tierney Law ICT systems and procedures both internally and outside, and oversee Tierney Law ICT contractors, service providers, and vendors Feb’16 – Sept’20| Manager - Innovation and Automation at Intuit Technologies, Australia Highlights:  Managed co-current project planning, scoping, requirements analysis, costing and budgeting, stakeholder engagement, team mediation, project documentation, presentations and updating each project milestone status to multiple stakeholders  Provided relevant project management approaches dependent upon project specifics and client objectives, created detailed project roadmaps, plans, schedules and work breakdown structures  Accumulated, led and executed new tools to automate manual tasks for different departments including finance, sales, networking, database, server admin, service desk and support desk teams Nov’09 – Jul’14| Consultant Engineer at SAP Ariba, Bangalore Highlights:  Headed the planning of functionality testing, GUI testing, systems testing, integration testing, white and black box testing, user acceptance testing, and regression testing of client, server and web-based applications  Supervised and executed automation framework to support Ariba Selenium IDE, RC, and automated test cases Significant Accomplishments:  Promoted four times in five years for: o Recognized as the youngest engineer to manage more than one feature of software testing for the development cycle o Attained a 4.5-star rating in annual ratings consistently for four years o Became the first intern out of 15 to obtain a permanent position ANNEXURE – PROJECTS Aug’22 – Present| Spirit Super Strategic Portfolio FY22-25 at Spirit Super Description: A portfolio of about 58 projects - 36 months - 3 Trenches - 1 program manager - 8 Project Managers - 5 BAs and 1 change manager and 1 change analyst - approx. A$20-30 million, as the portfolio manager, I oversee a comprehensive transformation of the enterprise's strategic direction including technology, marketing, P&C and many other departments. And regular updates to board and executive committees, supporting all the PMO team with project steering committees Key Responsibilities:  Develop and maintain the project portfolio management framework, policies, and procedures  Identify, evaluate, and select potential projects for the portfolio based on strategic alignment and business value  Allocate resources to projects, monitor progress, and manage inter-project dependencies  Regularly review and report on the portfolio's performance, risks, and benefits realization  Ensure effective stakeholder engagement and communication throughout the project portfolio  Continuously optimize the project portfolio to achieve the organization's strategic objectives; maximize value delivery Jun'22 – Aug’22| ICT Infrastructure Cloud Migration at The Project Labs 18 months - 2 Trenches - each Trench about 3 vendors and about A$4.5 million, as the project manager, I oversaw a comprehensive transformation of the enterprise's technology landscape. This included redesigning all the server and network infrastructure, introducing new service delivery systems and consolidate service providers and optimize project delivery, while leveraging key performance indicators to ensure efficient service delivery and enable seamless integration of the new technology infrastructure with existing systems and processes Sept’20 - Jun'22| Tierney Law Upgrade ICT Infrastructure Portfolio at Tierney Law A portfolio of 31 projects - 24 months - 2 Trenches - each Trench about 17 project and 14 projects I have managed a diverse portfolio of 31 projects, a complete overhaul of the enterprise technologies covering a range of critical areas such as server and network infrastructure redesign, implementing new service delivery system, new vendor management systems, HRMS systems, CRM systems and the creation of managed service areas. By consolidating managed service providers and leveraging key performance indicators, I have successfully optimized project delivery and ensured efficient service delivery. Furthermore, I have implemented ICT policies and procedures that effectively integrate with the business, safeguarding business continuity and enhancing overall productivity Key Responsibilities:  Provide strategic direction and guidance to cross-functional teams to ensure successful project delivery  Develop and execute complete Project portfolio, analyse to determine effective processes and procedures for managing project portfolios  Project proposals, project Briefs/Specifications/Plans and Project manage all the ICT Project works using contemporary project management techniques like Prince 2 to ensure the project outcomes are delivered as specified  Responsible for project planning, scoping, requirements analysis, costing and budgeting, stakeholder engagement, team mediation, project documentation, presentations and updating each project milestone status to multiple stakeholders Feb’20 – Sept’20| IMPOS MSP Migration and Client Onboarding project at IMPOS $100K Turnover Migration of 4,000 machines, including 400+ servers of multiple types from one MSP to another MSP, which included optimizing the monitoring and alerting system Key Responsibilities:  Translated business requirements into technical requirements for implementation, led cross-functional teams, focused on the business objective and tracked and ensured project progress with every project stage completion, including defining the processes and tools best suited for the project and used Agile Methodology Postimplementation reviewed to ensure business requirements had been met Sept’19 – Sept’20| Tassal IT Transformation & services integration Project at Tassal This project involved improving a ticketing management automation system. We designed a plan that would allow for the enhanced handling of each inbound ticket. In a recent quarter, ticketing efficiency improved 22%, and the number of inbound calls was reduced by 7% per month. We integrated their system with ours and designed an entirely new process, assigning new technicians, and designed a new set of KPIs to calibrate the success of the new team. We also trained the internal team to adapt to new processes and automated their manual processes. The project involved me designing project flowcharts, which once approved, allowed me to deal with procurement, the network team, resource allocation, and to update clients and stakeholders to define the project scope, budgeting, design, and risk mitigation plans. Then, I was able to prepare the project charter and present quantifiable objectives, and let the customer know when we have reached each milestone, analyse the results, implement feedback and fine-tune the project moving forward to the next milestone. Two Year Project, $400k Per Month Turnover This project was designed to provide Tassal with a series of outcomes to ensure that a model existed that allowed a ticketing management system to be overhauled, whilst ensuring that the expectations of the business were met Key Responsibilities:     Identified process and technical issues with the current model and designed a new process flow model to handle incoming client requests Created a new set of KPIs to rate the new process Responsible for the design, documentation and implementation of new communication, risk and issue management plans and processes Analyzed KPIs after each milestone, took feedback from the client and optimized processes