Ramsha Mukhtar

I am a highly skilled Administrator, Financial Specialist, and Customer Service Professional with experience in financial administration, bookkeeping, customer support, sales, and payroll processing. I have successfully worked with Times Consultant (2021 – 2023), Scientise (Pvt.) Ltd. (Oct 2018 – Dec 2018), and Toyota Eastern Motors (Jul 2017 – Sep 2017), where I honed my expertise in financial reconciliations, invoicing, data management, customer handling, and sales coordination.

Times Consultant (2021 – 2023)

I provided customer support, handled financial records, managed orders, and resolved client inquiries with professionalism and empathy. I was responsible for processing applications, maintaining records of transactions, and ensuring customer satisfaction through effective communication. Additionally, I collaborated with internal teams to address customer concerns, resolve complaints, and optimize administrative processes.

Scientise (Pvt.) Ltd. (Oct 2018 – Dec 2018)

I managed payroll processing, employee records, and HR administration. My role required precision in handling salary disbursements, cost control, and compliance with financial regulations. I also worked closely with management to streamline HR processes and improve operational efficiency.

Toyota Eastern Motors (Jul 2017 – Sep 2017)

I gained valuable hands-on experience in financial documentation, tax submissions, bank reconciliations, and vendor payments. This role strengthened my ability to manage financial transactions, maintain accurate records, and assist with financial audits.

I hold a Master’s degree in Economic and Entrepreneurship from the University of Cassino and Southern Lazio, Italy, and a Master’s in Management and Leadership (Erasmus+) from Eszterházy Károly Catholic University, Hungary. My academic background, combined with practical experience in financial and administrative roles, has equipped me with strong problem-solving, organizational, and leadership skills.

I specialize in financial administration, bookkeeping, customer service, order processing, and sales support. With proficiency in Microsoft Excel, QuickBooks, Xero, and CRM tools, I ensure efficiency in financial reporting, transaction processing, and customer relationship management. I am dedicated to delivering exceptional service, improving workflow efficiency, and ensuring customer satisfaction.

Whether assisting customers, managing financial operations, or streamlining administrative processes, I bring a professional, detail-oriented, and solution-driven approach to every task. I am actively seeking remote opportunities where I can utilize my financial expertise, customer service skills, and administrative experience to contribute to business growth and operational excellence.