Ramos Andy M

With 15 years of experience in the customer service industry, I have developed a deep understanding of what it takes to provide exceptional service, resolve customer issues efficiently, and contribute to a positive company reputation.Throughout my career, I have had the privilege of working with a wide range of clients and customers, which has helped me refine my communication, problem-solving, and conflict-resolution skills. I have a proven track record of driving customer satisfaction, consistently exceeding service metrics, and creating long-lasting relationships that benefit both customers and the company. Additionally, I have experience in managing customer service teams, training staff, and developing strategies to improve service delivery.