RAMONA MARIE BAUTISTA
- |-| https://www.linkedin.com/in/ramona-marie-bautista/ | https://
www.linkedin.com/in/ramona-marie-bautista/
Manila, Philippines
I am an energetic self-starter with strong communication skills, creative, resourceful and a flexible professional
who enjoys learning new skills and works well independently or on a team. I am able to adapt to changing
priorities and maintain a positive attitude and strong work ethic. Strong communication, interpersonal, and
presentation skills. Proficient in Canva, Google Suite, Microsoft Office, Trello, and Planoly.
Education Level
Ateneo de Davao University - Davao, Philippines
Jun 2015 - Apr 2019
Bachelor Degree in Business Marketing
Ateneo de Davao University - Davao, Philippines
Jun 2022 - Apr 2024 (Expected)
Masters Degree in Executive Business Marketing, 1.25/1.00
Work Experiences
Generational Credit Solutions - United States of America
Oct 2018 - May 2019
Social Media & Marketing Head
Worked closely with the CEO, Wonetta Patton, and increase following on Twitter and Instagram from 1,000 followers to 25,000
followers
Regularly engaged with community on social media to increase awareness of new trends and items, and answered any inbound
questions via direct messages
Managed a budget of $400 for paid Facebook posts which generated $12,000 worth of business
Streamlined reporting of social media KPIs for each channel including engagement, followers, leads, and ROI Used Canva effectively
to post social media content
Used Planoly to schedule posts to promote engagement and visibility
Amazon.com - United States of America
Jun 2019 - Apr 2021
E-commerce Virtual Assistant
Handled emails about products , website concerns & inquiries
Maintained and organized orders and packages through CRM
Responsible for Logistics concerns
Caring Hands Community Services - United States of America
May 2021 - May 2022
Administrative Assistant
Trusted to coordinate travel arrangements and accommodation for all executives going to corporate events. Trained 2 administrative
assistants on customer service.
Regularly engaged with community on social media to increase awareness of new services and answer in-bound questions via direct
messages
Co-managed 2 social platforms, namely Facebook and Instagram, and planned content, scheduled content posts, and tracked
performance.
Answered telephones and emails in a prompt manner, taking messages and transferring calls Updated calendars to reflect staffing
changes and special office event
Coordinated office procedures and updated staff on any changes
Processed employees' paychecks by collecting their payroll data and timesheets
Schaper Media - United States of America
Oct 2022 - Feb 2023
Customer Prioritization Coordinator
They provide strategic video topic ideas, an on-site video coach to guide you through the filming process, professional editing services to
ensure your video looks its best, and social media management to help you promote and distribute your video content across various
platforms.
Maintain and update schedules to ensure appointments are met on time.
Prioritize customer needs to ensure they receive personalized attention and support.
Ensure timely delivery of high-quality services to meet customer expectations.
Focus on customer satisfaction to ensure all services are delivered to their complete satisfaction.
Pay attention to detail and maintain a commitment to excellence in all aspects of service delivery.
Elite VA - United States of America
Sep 2022 - Feb 2023
Social Media & Marketing Head
Successfully increasing social media engagement and reach through strategic content creation and targeted advertising campaigns,
resulting in a 15% increase in website traffic and leads.
Making effective use of social media platforms such as YouTube, Facebook, Twitter, and TikTok to connect with the company's target
audience and promote its services.
Developing and implementing a comprehensive marketing plan that effectively promoted the company's services and brand, resulting in
a 35% increase in revenue over a designated period.
Building and managing relationships with key influencers and partners, resulting in increased brand awareness and visibility among the
target audience.
Developing and maintaining a strong brand voice and visual identity across all marketing channels, ensuring consistency and alignment
with the company's values and mission.
Continuously monitoring and analyzing social media and marketing metrics to measure performance and identify areas for
improvement, adjusting strategies and tactics as needed to achieve key goals and objectives.
Organisational Experience
- Present
