Ramon Cimafranca VII

Ramon Cimafranca VII PROFESSIONAL SKILLS Project Management Customer Service Human Resource Medical ABOUT Accomplished and multi-faceted professional fuses a background on heath care, administrative management, research, human resources and real estate. Known for providing best-in-class customer service in a variety of business settings. Social Media Strategy Quality Assurance Copywriting Research Admin Assistance EDUCATION Bachelor of Science in Nursing Holy Name University Bachelor of Arts in Political Science PERSONAL SKILLS Excellent Written and Verbal University of San Carlos WORK EXPERIENCE Communication High Achiever HUMAN RESOURCE ADMINISTRATOR Creative Spirit GO2 | Mar 2016 - present Philadelphia, PA Reliable and Professional Organized Time management Team player Fast learner C SO N C ITAALC T fb.me/nataliedawson (- @nataliedawson-@natalietweets 0061 Causeway Road Tagbilaran City Bohol 6300 Philippines Built the Human Resource Division from the ground up using proven methods acquired from research and previous experience Partnered closely with departmental managers to coordinate staffing needs and candidate qualifications. Conducted end to end recruitment process which involves sourcing, screening resumes, interview and selection, signing contracts and agreements, follow-ups, maintaining relationships with clients and vendors, crediting salary and exit interviews CLIENT SERVICES COORDINATOR Keller Williams / Century 21 | Oct 2015 - Jun 2016 Roseville, CA Consistently met and exceeded sales goals in up and down markets. Communicated with real estate agents, business owners, and developers to obtain leads and determine market environment. Ramon Cimafranca VII PROFESSIONAL SKILLS Project Management Prepare and maintain departmental information including expense reports, contracts, lease agreements and business licenses. Compose, edit and proofread reports, proposals and other correspondence. Customer Service Human Resource HUMAN RESOURCE MANAGER Medical Ideas Unlimited LLC | Sep 2012 - Feb 2015 Rosemount, MN Social Media Strategy Quality Assurance Copywriting Research Admin Assistance PERSONAL SKILLS Built the Human Resource Division from the ground up using proven methods acquired from research and previous experience Partnered closely with departmental managers to coordinate staffing needs and candidate qualifications. Conducted end to end recruitment process which involves sourcing, screening resumes, interview and selection, signing contracts and agreements, follow-ups, maintaining relationships with clients and vendors, crediting salary and exit interviews Excellent Written and Verbal Communication SCHEDULING MANAGER High Achiever MobileZapp | Jul 2011 - Dec 2013 Austin, TX Creative Spirit Reliable and Professional Organized Time management Team player Fast learner C SO N C ITAALC T fb.me/nataliedawson (- @nataliedawson-@natalietweets 0061 Causeway Road Tagbilaran City Bohol 6300 Philippines Maintained structure and a positive attitude daily by demonstrating self managing skills, resilience and persistence. Developed quick rapport and professional relationships with small to medium sized businesses. Scheduled appointments for the SVP to meet with prospective customers or for customers to attend sales meetings TIER 2 CUSTOMER CARE REPRESENTATIVE Sprint Network | Jun 2010 - Jan 2011 Kansas City,, OH Successfully handled intricate customer inquiries related to billing, online accounts, devices, etc. Ranked in the top 10% of Customer Service Representatives for Customer Satisfaction ratings (exceeding expectations) Served as Escalations agent for high level customer related issues that were complex in nature. Successfully presented products by utilizing effective sales and persuasion skills in addition to a solid knowledge of the company's products and competitor's products.