Ramiro P. Dionson Iii

RAMIRO DIONSON III Silay City Negros Occidental, Philippines CAREER PROFILE: ✓ ✓ ✓ ✓ Proven record of reliability, accuracy, and efficiency. Good organizational skills. Results-driven. 6 years of experience in the Real Estate Industry (Property Management and Sales Administration). ✓ 1 year of experience in the BPO Industry. ✓ Philippines Civil Service Professional Level Passer. ✓ Relate well to people from a variety of cultures. SKILLS: • • • • • • Computer Literate Good both written and oral English communication skills Can navigate several types of administration platforms. Familiar with different Real Estate platform. Can easily adapt to surroundings. Team Player. WORK EXPERIENCE: ❖ Operations Assistant Happy Home Express 6345 Fairchild Street, Plano TX 75093 December 11, 2023 - Present JOB DESCRIPTION: • Assistant Transaction Coordinator (Acquisition, Sale, Refinance and Foreclosure). • Prepares Lease Agreements and Purchaser Agreements using prepared templates via Adobe. • Sending over documents for signature (Adobe Sign / Docusign) • Tenants screening and background check via TurboTenant or Zillow. • Monitors Earnest money and Security Deposits. • Monitors tenants and buyer’s monthly payments via TurboTenant, FrontLobby and Servicing Platforms. • Handles Mortgage Loans and Escrows. • Property Management (Move in & Move out, Maintenance, Utilities & Evictions). • Manages Contractors and Boots on the ground. • Property Clean-ups and Lawn Mowing’s. • Handles Homeowners and Rental Insurance Coverage. • Handles Insurance claims. • Tax Protesting. • Organizes Notes and Company meetings • Organizes tracking spreadsheets (Billings and Online Access) • Handles entry level Notes Payables and Receivables • List properties for sale & for rent online (Facebook Marketplace, Zillow, TurboTenant and Company website) • Manages and replies sales and rental leads. • Organizes company assigned task via Trello and Follow-up Boss. ❖ Virtual Administration Assistant PathCutters Philippines Inc. 12th Lacson Street, Bacolod City Philippines February 17, 2020 – December 8, 2023 JOB DESCRIPTION: • Prepares and arranges agent meetings. • Preparing agent’s marketing materials. • Preparing Agency Agreements, Marketing Costs and Proposed Sale Timeline. • Preparing Lease Agreements. • Monitors Market Thread (CoreLogic/PriceFinder). • Manages Agent’s Drives and Spreadsheets. • Set up Brochures and Signboards for Printing (Real Hub / ADPak. • Manages CRM (REX/PropertyMe/PropertyTree) • Sets contacts from property inquiries. • Sets Campaign Calendars. • Sends out Emails and texts for agents’ recent listings, sold properties and upcoming auctions. • Sends out Inspection and Auction Reminders for currently listed properties (Emails and texts). • Creates Sales/Rental Appraisal and Enquiry Email Templates. • Adding and Removing Contacts from the Database. • Leads Filtering. • Process Marketing Invoices. • Prepares and sends out weekly Newsletter via REX CRM. • Arranges Property Inspection Schedules. • Set up Weekly Property Auctions (Realtair) • Database Managing. • Prepares Valuation Report. • Updates the team's spreadsheet for all market updates on specific suburbs (Googlesheet / Excel files. • Data Entry • Adhoc Tasks ❖ Customer Service Representative (MEDIACOM) Concentrix PH Brgy. Mandalagan, Bacolod City May 20, 2019 – December 30, 2020 JOB DESCRIPTION: • • • • Provide excellent customer service skills. Handles billing information (Payments, statements, and billing inquiries). Process service orders (Installations and appointments). Handles Technical problems with Internet, Phone, and Cable service. PERSONAL DATA: Birth date Age Weight Height Civil Status Citizenship : : : : : : November 23, 1992 33 years old 85 kg. 5"11’ Married Filipino EDUCATIONAL ATTAINMENT: Elementary- : : Silay South Elementary School Silay City, Negros Occidental Secondary- : : Doña Montserrat Lopez Memorial High School Silay City, Negros Occidental Tertiary Course- : : : Technological University of the Philippines Visayas Mechanical Technology Talisay City, Negros Occidental Bachelor Course- : : : Technological University of the Philippines Visayas BS Engineering Technology Talisay City, Negros Occidental