Rami Saleem

Rami Saleem Quality / Product Manager at MarkaVIP- Experience Quality Assurance / Product Manager at MarkaVIP August 2012 - Present (4 years 2 months) - Creating technical specifications - Creating initial project timelines and breakdowns - Defines the skills and resources needed for the project - Guides and mentors the team - Ensures the work produced is of high quality - Identifying market opportunities for a potential technology requirement. - Collaborating with all the other departments - Working on products features and comparison - Monitor and understand key metrics in the product and suggest compelling enhancements to improve those metrics. - Communicate across the company to manage stakeholder requests and priorities. - Own the product vision and strategy. - Work with the design team to ensure the UI meets the goals of the user. - Act as a technical leads to manage delivery expectations and refine requirements to get things shipped. - Create lightweight business requirements, actionable plans and roadmaps. - Experience with large-scale web apps, or e-commerce applications - Experience defining industry leading UI and UX products - Work with external third parties to assess partnerships and licensing opportunities - Define the product strategy and roadmap - Implement tools and processes to manage a portfolio of initiatives - Analyze performance data to identify improvement opportunities. - Work closely with development on functional design and usability of design ensuring adherence of requirements through build. - Manage the quality and testing process in order to produce zero bugs products and features. - Read and analysis the data that come from the tracking and the user behavior tools such as GA, Appsee, Mixpanel, Flurry, GTM ,….. - Mentoring the live products and features in daily base - Mentoring the performance and the system behavior using NewRelic and other mentoring tools - Work closely with Marketing and Development to develop and implement product launch plans. - Manage all the Jira activities for the Technical, Support, QA and Marketing teams. Page1 Quality Assurance Team Lead at Aspire Infotech - Gilt July 2011 - September 2012 (1 year 3 months) # The main point-of-contact for the release/project between the client and Aspire, and between the team and the management # Understand the project requirements, define the testing scope, and develop manual and technical test plans to be followed by the team members and the supervisors # Help the coordinator to set the testing strategies and testing methodologies:- technical strategies as well as regular testing strategies # Analyze projects requirements and list all the questions and inquiries needed # Determine the integration testing areas which need to be covered based on the impact of the developed/ affected modules # Determine and prepare the required testing environment and testing data # Determine the required training before the testing with collaboration of the coordinator # Answer the questions (business and technical) of the testing team. # Define the projects risks and create contingency plans # Follow-up on the daily team progress and on open issues with the client contact person # Validate the final deliverables of all phases; preparation phase and testing executing phase # In charge of the of all the deliverables to the client from the various groups, including reports, analyses and day-to-day communication # Troubleshooting the environment and servers issues # Deploy the Services and Codes into the Testing Environment using SSH and Linux commands Quality Assurance Supervisor at Aspire Services - Weightwatchers December 2009 - January 2012 (2 years 2 months) # Determine and prepare the required testing environment and testing data # Determine the required training before the testing with collaboration of the coordinator # Answer the questions (business and technical) of the testing team. # Define the projects risks and create contingency plans # Follow-up on the daily team progress and on open issues with the client contact person # Authorize the projects’ resources performance appraisals, over time and leaves # Manage the site launches and production support fixes # Communicate with the onshore team to get all the required answers of any business/technical question # Work with software development, operations management and end users to test and document new products and product enhancements. # Write functional test plans, test cases, and other testing documentation. # Through testing of systems and processes prior to release. # Help drive testing process to reduce errors and ensure products are delivered accurately and in a timely manner. # Build automated test scripts using TestElements and Selenium. Page2 # Take on leadership role in projects - programs under guidance of Manager. Continues to demonstrate ability to work as part of a team. # Trains and mentors newly assigned testers. # Responsible for the overall success of testing. Manages assigned projects from IT Quality Testing through final User Acceptance Testing and Smoke Testing. Quality Analyst at Aspire Services November 2008 - December 2009 (1 year 2 months) # Analyze the projects requirements. # Convert activity diagrams to TC’s and TS’s # See if the programs are easy to use. # Determine and locate any weaknesses or faults in the software code. # Discuss any problems or bugs in the program code with the developers of the software. # Write a testing program that checks another program or application for faults. # See if the particular application interferes with any other programs that normally run on a computer. # Recommend changes and modifications to the developers of the program. # Check if the overall aesthetic look and design of the software is good enough for users. # Write the found defects # Report to the Team Lead Customer Services Representative at Aspire Services May 2008 - November 2008 (7 months) # Replay to the customers via email # Generate the daily report # Handle and resolve customer complaints # Perform customer verification # Manage customers' accounts # Keep records of customer interactions and transactions # Record details of inquiries, comments and complaints # Follow up on customer interactions Skills & Expertise Test Planning User Acceptance Testing Create a test scripts Structure and lead a team Integration Testing Functional Testing Regression Testing Test Automation Page3 JIRA Agile Testing Usability Testing Mobile Testing Web Services Load Testing Agile Methodologies Performance Testing JMeter Quality Center Defect Tracking Software Quality Assurance Test Management System Testing Requirements Analysis Selenium Testing SQL System Integration Testing Waterfall Software Documentation Software Testing Life Cycle Toad TestComplete JSON Agile Github Trello APIs GTM Google Analytics New Relic slack Leadership Product Management Web Applications Responsive Web Design Payment Systems HP Quality Center Agile Project Management Attraqt Zephyr ElasticSearch Page4 Courses Independent Coursework Effective Software Testing “Enjaz” workshop to develop the management skills of young people .Net Professional Development Projects Projects and Clients Members:Rami Saleem Web Sites: # Weight Watchers # Canyons resort # Gilt # ParkandBond # Jetsetter # Giltcity # Gilttaste # adidas # MarkaVIP www.weightwatchers.com www.canyonsresort.com www.parkcitymountain.com www.Gilt.com www.ParkandBond.com www.Jetsetter.com www.Giltcity.com www.gilttaste.com shop.adidas.ae markavip.com Apps: # Weight Watchers Kitchen Companion iPad App # Gilt on the Go iPhone App # Weight Watchers Mobile iPhone App # Gilt for iPad # Weight Watchers Mobile iPhone App # Gilt City iPhone App # Weight Watchers Mobile Android App # Weight Watchers Mobile Site http://m.weightwatchers.com/ # Gilt for Blackberry & Smartphones http://m.gilt.com/ # Gilt for Android # Jetsetter Hotels and Exclusive Travel Deals iPad and iPhone Apps # MarkaVIP iOS and Android apps Page5 Education University of Jordan bachelor of Information Technology, Computer and Information Systems, 2004 - 2008 Oxford 1999 - 2004 Page6 Rami Saleem Quality / Product Manager at MarkaVIP- Contact Rami on LinkedIn Page7