Rami Matar

Rami Matar Orange County – California - USA Summary: With more than 17 years of experience in IT, eCommerce and medical industries with the Project Management, I was able to build a solid knowledge and how to implement different solutions, processes, and templates by utilizing the right tools like SAP, Smartsheet, Salesforce, and JIRA. Managed complex projects with different deliverables, the scope of work, schedules, and resources to deliver according to the project plan to achieve customer satisfaction. Professional Experience: Projects Consultant at Confidential. August 2018 – Present 1. Facilitate as the key coordinating resource for sales, customers, installation and associated technical support personnel. 2. Work closely with Customer(s) and required Sales / internal resources through various stages 3. Has overall responsibility for managing scope while coordinating schedules, internal support team(S), outside vendors, and contractual deliverables. 4. Review proposed design plans; validate accuracy and alignment with customer expectations. 5. Develop, update, and distribute documented project plan based on Customer Kick Off meeting(s) and resources. 6. Coordinates with installation team to ensure quality installation is performed at large customer sites. Project Manager at IBM August 2014 – August 2018 1. Manage internal resources and different third parties/vendors with different aspects for the execution of projects. 2. Ensure that all projects are delivered on-time within the scope and budget allocated. 3. Initiate different opportunities with the projects to bring more business with alignment with sales and account management teams. 4. Validate project scope and objectives, involving all relevant internal and external stakeholder. 5. Communicate with internal teams to confirm resource availability during project implementation schedules and go-live dates. 6. Develop a detailed project plan to monitor and track progress, resources, risks, issues, deliverables, and achievements. 7. Manage changes to the project scope, project schedule, and project costs such as change order, PO revision, and amendments. 8. Perform risk management and identify all concerns/issues in advance with stakeholders through kick-off and follow up meetings to avoid any issues during the project implementation and go-live. 9. Create and maintain comprehensive project documentation and update all stakeholders before and after project completion and save them in the data warehouse for the lessons learned reference, and improvement in the future. 10. Meet with clients to take detailed ordering briefs and clarify the specific requirements of each project. These can be done through intro, kick-off, and follow-up meetings to come up with a clear scope of work and agreed on actionable items. Project Manager at Saudi Business Machines - SBM April 2004 - March 2014 1. Manage resources and subcontractors and setting up project achievable goals. 2. Analyze the purchase Order from the customer and validate all items and solutions. 3. Manage internal stakeholder meetings to go through the solutions and PO and take notes and actionable items if needed per the feedback from the internal teams. 4. Communicate and meet the customer stakeholders to verify their needs and confirm requirements, solutions, resources, and schedules. 5. Develop and build project documentation based on the company's standards after project completion issuance. Education: Isra University, Amman, Jordan Bachelor of Engineering in Electrical, Electronics & Communications Engineering Language: English & Arabic Detailed Professional References Available Upon Request *******************