Contact
134 ( south part ), Karniuma Vihar,
Gokulpura, Jhotwara, Jaipur ( raj- (Mobile)-
www.linkedin.com/in/rameshmeel- (LinkedIn)
Top Skills
Customer Experience
Customer Service Operations
Email
Ramesh Meel
Customer Service Representative at Girnar Care
United States
Summary
Good day! I am glad to inform you that, I am a professional
Customer service representative, having 3 years of experience in
many brands like AMAZON, FLIPKART, REALME, and JK TYRE.
So, I can handle incoming and outgoing customer service/support
calls, emails & chats maintaining the best KPIs needed by you,
achieving the highest customer satisfaction, highest net promoter
scores & highest quality score. I will deliver 100% accurate results
according to your requirements.
I have worked with well-known call centers ( TELEPERFORMANCE
AND GIRNAR CARE ) and multiple
clients overseas like Fearlesspurchase ( clothing brand ), an India
discount store. I worked in many campaigns and know how to deal
with clients and handle them in a professional manner because I love
to talk with people and chase the targets, also know how to maintain
data with 0% mistakes.
#STRENGTH
I can independently handle Team and all customer support calls,
emails, and chats. You can
leave all your worries to me, as far as customer service/support and
team lead is concerned
#SKILLS
• Creative mind
. Customer support
• English
. customer service
• Empathy
. call center representative
• Multi-tasking
. Contact center
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• Clear communication
. Inbound support
• Active listening
. Outbound support
• Organizational skills
. Handle escalations
• Quick thinking
. Order process
• Teamwork
. Tool management
• Independent worker
. Telephone support
• Patience
. Chat support
• confidence
. Call support
• Tech skills
. Email support
• Problem-solving Adaptability
. virtual assistant
• Performing under pressure
. Data entry
• Hard work
I am fluent in English and have good knowledge of dialers and CRM
also, I have a proper setup of the work
environment.
1) Strong internet connection ( 50mbps - Wired )
2) High configured desktop ( I3 and 8GB RAM )
3) Headphones with active noise cancellation
4) Provide 24/7 work support
NOTE- I would like to tell you that you will get world-class customer
support from my side but thing is that right now I am in India and
I am looking for remote work so that I can do that from my home
otherwise if you ask me to relocate ( US, CANADA ) then I need a
work visa.
Thanks and regards
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Ramesh Meel
Experience
Girnar Care
Customer Service Representative
Girnar Care
Customer Service Representative
January 2022 - Present (4 months)
Jaipur, Rajasthan, India
Teleperformance
Customer Service Representative
August 2019 - July 2021 (2 years)
Jaipur, Rajasthan, India
I did a great job with TP and I learn lots of things like time management,
teamwork, working under pressure, etc. so it was great experience with TP
Education
Maharishi Dayanand Saraswati University, Ajmer
Bachelor of Science - BS, PCM · (March 2018 - March 2021)
Tagore Shikshak Sansthan, Kuchaman city
Senior secondary education, PCM · (March 2016 - April 2017)
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