Raman Kumar

Raman Kumar

$30/hr
Program Management, Client Management, Operation Strategy
Kennedia IT Solutions
Reply rate:
43.75%
Availability:
Hourly ($/hour)
Location:
Gurgaon, Haryana, India
Experience:
25 years
Raman Kumar-- (Cell) | Tel: - Gurgaon, Delhi (NCR) 20+ years in IT, setting-up & managing IT outsourcing companies, with cumulative sales and delivery experience. ! ! ! ! ! ! ! Sales and Account Management Consultant (Self Employed). AVP Key Accounts at Kellton Tech Solutions Ltd., an IT services company. Director offshore at Coeminent, an IT services company Sr. Sales Manager of Intersoft, a $5 million offshore servicing Fortune 500 & more Center Head of Maintech Technologies Area Sales Manager of Redington (India) Ltd. Asst. Regional Manager of Svam Software Ltd. Sales, Vision, Strategy, Team Building and Execution Education Graduated from DY Patil Engineering College, Kolhapur in 1993-94. US B1 Visa valid till 2024. Professional Score Card Key Achievements: ! Entrepreneur: Hands on experience on starting a business venture. ! Intrapreneur: Have conceptualized & implemented business cases end to end. ! Started the Sales organization from scratch and converted into profit making unit. ! Prime contributor in getting business from Japan and taking it towards JV. ! Instrumental in developing new practices. ! Travelled extensively to Japan, Europe for business meetings. ! Employee of the year Award in 2008. Balanced Score Card (IT): ! Have undertaken Sales (IT) responsibilities ! Hands on experience in both: Software Solutions Sales & Software Product sales. ! Have been involved both in Domestic & Overseas market. ! Have focused on both Horizontal (technology) related sales & Vertical (domain) related sales. ! Have targeted offerings across the value chain: High-end domain consulting to Products to Customized Projects to Professional Services. ! Have been associated with entire range of customized projects space: Be-spoke development projects, Re-engineering & Migration projects, Support & Maintenance projects. ! Have accomplished (and been involved at all stages of) end to end sales cycle starting from identifying sales universe to cold calling to lead generation to partial pre-sales support to nurturing opportunities to proposals & negotiation stage to deal closing to freezing contracts / agreements stage to finally account management responsibilities. ! Have worked on both push (proposal) & pull (RFP) based sales. ! Have inherited accounts & nurtured them and as well as developed accounts from scratch. Other Hats Worn (in limited capacity) ! Played the role of setting up Training division of Company drafting sales and training policies. ! Part of Resource management group. ! Program management role. ! Offshore head. Experience Duration Location Designation Offering Company June 2015 – till date (3 Years +) Gurgaon Founder Web, Mobile and sales force development services Kennedia IT Solutions Exploiting my contacts in Europe, Africa and US to fetch business and get it developed by small development shops. I do sales and program Management. Duration Location Designation Reporting To Offerings Company Nov 2013 – May 2015 (1 year- 6 months) Gurgaon AVP- Key Accounts, Global CEO Software Development solutions (Web and Mobile) Kellton Tech Solutions Ltd. Heading Account Management Team for entire globe. Majorly clients from America/ Europe/India and Australia (Framing). Responsibilities: ! Client Relationship Management with key & non-key accounts. ! Key Account Management, Account Mining, Account Farming, Growing business from existing accounts. ! Ensuring the contracting revenue closed by sales. ! Finding new business avenues ! Direct client interaction ! Deliverables & required experience and knowledge ! Ensure Zero Escalations and increase revenues. ! Meeting customer expectation / satisfaction management. ! Work closely with Delivery, Finance and Sales. ! Mentoring and guiding highly skilled team of Account Managers. Achievements ! ! Achieved the target for the FY 2014. Started with Managing accounts for America and Europe. Given additional Responsibility for handling accounts across the globe for company. ! ! Managed accounts like IndiGo, GroupOn, New York Daily News, Large System integrators. Zero attrition in the Team. Duration Location Designation Reporting To Offerings Company May 2009- Nov 2013 (4 year – 9 Months) Gurgaon/Chandigarh Consultant/Director Offshore CEO Web development solutions Coeminent IT solutions Inc. Responsibilities: ! Setup offshore development centre from Scratch in India. ! Handling the entire process from building Infrastructure, hiring resources, Incorporating company and business development. ! Preparing company website, collaterals and presentations. ! Presentations to the client. ! Making strategies to achieve short and long term goals for the company. Achievements ! ! ! ! Grown to a team of 35 within six months. 8 customers in the US, Asia, Europe including System integrator and Software Product Companies. Incubated a vision of high level of customer & employee satisfaction, which has been built through transparency and a win-win mindset. Achieved break even within 4 months. Duration Location Designation Reporting To Offerings Company April 2005 - 23rd May 2009 (4 Years – 1 Month) Gurgaon Sr. Manager Sales - International CEO Software Development solutions Intersoft Data Labs Pvt. Ltd Off-shore IT solution company offering solutions in Microsoft, Java and Open technologies. Responsibilities: ! ! ! ! ! ! Setup sales and marketing department in India and stabilized it further. Client retention and increasing the satisfaction level of the existing clients. Handling the entire sales process from prospecting, making and delivering presentations and final closing of sales. Preparing collaterals and presentations. Presentations to the client. Achieve and exceed assigned targets in Revenue and Margins for different business lines. Develop and plan Account Management Strategies and activities for specified accounts. ! ! ! ! ! ! ! ! ! ! Responsible for increasing account penetration, maintaining good business relationship with Key people in the Account. Develop and Manage Customer Relationships Drive acquisition of new accounts in the territory. Submitting weekly reports including update of the sales funnel, activities for the week, activities planned etc. and plan for sales growth for long-term results. Positioning in International market. Setting up targets for team members. Maintaining the overall function of sales department. Coordinating with Delivery manager and group heads to ensure the delivery of quality software projects. Account Management. Managed Business Unit of 6 salespersons. Managed sales relationship with clients and travelled to Europe and Japan for business meetings Achievements: ! ! ! ! ! ! ! Duration Location Designation Reporting To Offerings Company Generated and handled large accounts of Pharmacy, Insurance and banking verticals. Instrumental in setting up Business development department. Successfully developed new marketing approach and re-designed the sales paradigm. Ventured into corporate for solution sales. Developed Training group to support Quality team and Project management team. Member of ISGT/ Disaster recovery and fire drill team. Employee of the year award for year 2008. February 2003 – April 2005 (2 Years – 2 Months) Delhi Centre Head Managing Director IT Education / Software Products for Banking and Hotels / Web development. Maintec Technologies Pvt. Ltd. US based Strategic offshore IT Solution company into IBM mainframe Education, Website development, Hotel Management Banking software products and staffing and software solution selling. Duration Location Designation Reporting To Company July 2000 – January 2003 (2 Years – 6 Months) Mumbai Area Sales manager – Software Products. Regional Manager Redington India Ltd. An IT distribution company having 13 branches in India engaged in distribution of Microsoft, Computer Associates, IBM, Compaq Intel, Samsung. Duration Location Designation 1/1996 - 7/2000 (4 Years- 6 Months) Mumbai/Delhi Joined as Technical Support executive. After successful completion of six months transferred to Bombay office. Considering my performance in 96-97, I was Reporting To Company promoted to Territory Manager w.e.f November 1,1996. at the time of leaving the company I was designated as Asst. Regional Manager-West. Regional Manager/CEO Svam Software ltd. A public limited software house engaged in software development (Off-Shore) marketing of international products as a distributor of Corel, Statsoft , Viagrfix, Symantec,Persoft in India. ! Undergone a course on IBM Mainframe which included COBOL, CICS, DB2 MVS, and JCL on Y2K from ACTS Mumbai on self support basis. Salary 25 Lac per Annum (Fixed) + 10 L (Variable payable Quarterly)
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