Ralph Waldo Manahan

RALPH WALDO D. MANAHAN Blk. 17 Lt. 5 Natalia Ave. Antipolo Hills Subd.,San Luis Antipolo City, Rizal- Email-Skype Id: Ralph Waldo Manahan WORK EXPERIENCES J.P Morgan Chase & Co. Specialist II, Chase Auto Finance November 2015- April 2017 *Process auto loan payments,titles inquiry and loan modification. Convergys Philippines TSR Position AT&T U-Verse August 2014- March 2015 *Provides first call resolution to all established AT&T customers and helping them on basic troubleshooting and configuration. ALORICA Pacific Rim Inc. CSR Position AT&T U-Verse (DDAC Dept.) June 2013-July 2014 *Resolves Facilities issue and related concerns, confirms appointment schedule and soft retention. CSR Position AT&T U-Verse (Pre-install Dept.),April-June 2013 *Resolve issues for pre-installation, where's my Tech. and confirmation of scheduled appointment, little upselling for retention, upgrade and downgrade of items prior to installation. Affiliated Computer Services (ACS), A Xerox Company CSR Position (Florida Blue), April 2012 - May 2013 *Provide benefits and simple claim status information of members to medical providers. EDUCATIONAL BACKGROUND Bachelor of Arts in Public Administration, undergraduate Pangasinan State University-Lingayen Campus March 2012 PERSONAL INFORMATION Date of Birth: April 10, 1987 Civil Status: Married Religion: Born Again Christian Language/dialect: English, Tagalog,Ilocano, Pangasinan CHARACTER REFERENCES Ptr. Ruel Lagman Pastor- in- Charge Word of Hope Family Christian Church- Antipolo- Glomarie C. Manalastas Customer Service Representative Convergys Philippines- La Donna Ruth Fernandez Physical Therapist Clinica Antipolo-