- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 26 years old
- Location:
- Davao City, Davao Del Sur, Philippines
- Experience:
- 7 years
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CAREER OBJECTIVE:
To become a versatile and adaptable individual willing to be trained in a fast growing company in a position that suits my qualifications.
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EDUCATIONAL ATTAINMENT:
LevelSchool/CourseDate Graduated
Tertiary University of the Southeastern Philippines
Graduate of Bachelor of Physical Education-Major
in School Physical EducationS.Y-
Secondary Dr. Santiago Dakudao Sr. National High SchoolMarch 31, 2012
Elementary Vedasto F. Corcuera Elementary SchoolApril 2, 2008
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PERSONAL PARTICULAR:
Date of Birth:February 1, 1995
Place of Birth:Davao City
Age:27 years old
Sex:Male
Civil Status:Single
Height:155 cm.
Weight:82kg.
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WORK EXPERIENCE
Former Customer Service Representative at IBEX GLOBAL INC. NOV. 2015-SEPT 2017
˖ Take inbound calls for billing and sales.
˖ Place an order and pitch for sales.
˖ Update CRM with call history.
Former Appointment Setter at Bank of England Mortgage NOV. 2017-SEPT 2018
˖ Cold Call leads and turn them to Warm Leads.
˖ Prepare necessary documents when a sale was closed (Deed of Absolute Sale, Letter of Guarantee and etc).
˖ Roster contractors to do home staging, minor construction or house cleaning.
Former Front Desk Receptionist at MDCS Dermatological Clinic SEPT 2018-FEB 2019
˖ Take inbound calls and book appointment.
˖ Organize Doctors calendar.
˖ Coordinate with other department such as billing and pharmacy.
Team Leader at VXI Global Holding AT&T Retention Program APR 2019-SEPT 2022
˖ Manage client KPIS base on target.
˖ Coach outliers and high flyers.
˖ Take escalated calls.
˖ Provide good leadership and motivate the team.
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
RALPH MATHEWS Y. PALATULAN
Applicant
