Ralph Martin A. Adan

RALPH MARTIN AGNITE ADAN Blk 1 Lot 38 Annaliza St. Equity Homes San Antonio Valley 1 Sucat, Parañaque City MOBILE: - PHONE: - EMAIL:- Objective: To utilize my professional and life skills experience with the intention of securing a professional career with ample opportunity to tackle challenges and advance, while continuously building on my library of knowledge and skills. ACADEMIC BACKGROUND: College Education-St. Paul University Manila Malate, Manila Bachelor of Science in Hotel and Restaurant Management Major in Institutional Management Secondary Education:-Escuela De San Lorenzo Ruiz Sucat, Parañaque1st – 4th year High School Elementary Education: 1998 – 2004 Escuela De San Lorenzo Ruiz Sucat Parañaque 1st – 6th Grade ACCOMPLISHMENTS Consider it Done Award 2016 (Alabang District) Manager on Duty (MOD) of the year 2015 (Alabang District) Partner of the quarter in Starbucks Coffee 2nd quarter of 2014 (Alabang District) Partner of the Quarter in Starbucks Coffee 1st quarter of 2013 (Alabang District) Program Chairperson’s List St. Paul University Manila SY-st Semester WORK EXPERIENCE Starbucks Coffee (October 2013-Present) Shift Supervisor/Barista Trainer/Coffee Master Provide quality drinks, coffee and food products consistently for all customers by adhering to all recipe and presentation standards Cash handling and supervision Providing leadership for the team to ensure a world class customer experience Being responsible for the day to day running of shifts Driving sales and profitability targets Playing an important role in people development, training and coaching Being responsible for high standards of cleanliness across the store inside and out Managing inventory and stock control for the store Working closely with the Store Manager / ensuring that our customers get great products and a friendly service from a motivated team Assist the Store Manager with stock control and ordering Supervise the team, ensuring that everyone is aware of their daily duties Motivating the team to ensure great results Prepare a variety of products and beverages for customers Manage deliveries and store food supplies, equipment, and utensils in line with procedure ON-THE-JOB TRAINING The Peninsula Manila (May 2011 – August 2011) Housekeeping Department- Room Attendant, Linen and Laundry Attendant T.G.I Friday’s Glorietta (August 2011- October 2011) Front of the House- Server SEMINARS/ TRAININGS ATTENDED January 10, 2010- Experience the Wonders of Bicolandia Seminar/ Workshop Avenue Convention Plaza Magsaysay Avenue, Naga City, CamSur, Philippines March 3, 2010- American Regional Cuisine Seminar St. Paul University Manila, Malate Manila, Philippines July 16, 2010- Coffee Appreciation Seminar St. Paul University Manila, Malate Manila, Philippines September 17, 24, 2010; October 19, 2010- Dynamic Communication Training St. Paul University Manila, Malate Manila, Philippines February 16, 2011- Culinary Cooking Demonstration and Bed making Seminar Asturias Hotel Puerto Princesa, Palawan, Philippines PERSONAL DATA Birthday: February 04, 1990 Birthplace: Pampanga Civil Status: Single Religion: Roman Catholic Weight: 120 lbs Height: 5 ft. 7 inches SKILLS/ INTERESTS Basic Managerial skills Customer-driven; understands the needs of customers. Positive disposition. Pleasant personality. Ability to work different shifts. Exceptional ability to count and manage inventory. Knowledgeable in operating and maintenance of industrial-type espresso machines. Knowledgeable in cashiering duties. Knowledgeable in the different types of coffee beans and preparation procedures. Great ability to work with teams. Great ability to take and implement instruction. Computer literate (MS Office) Willing to learn new things CHARACTER REFERENCES Lorelei DelaCruz Store Manager, Starbucks Coffee Philippines- Marvel T. Go Shift Supervisor, Starbucks Coffee Philippines-