Ralph Edullantes

I hold a Bachelor of Business Administration in Marketing from Mapua Malayan Digital Colleges and have gained a wealth of experience in various roles, shaping me into a versatile and dedicated professional.

During my tenure at Sutherland Global Services Philippines from May 2018 to March 2021, I served as a Customer Service Representative and Sales Representative, assisting over 100 customers daily. I excelled in providing solutions with a customer-centric approach, using active listening to ensure satisfaction and retention.

My journey into virtual assistance began at Elite Virtual Office, where I worked as a Real Estate Agent. Here, I undertook diverse responsibilities, including lead generation, database management, and tasks in finance and marketing. This experience expanded my skill set beyond traditional real estate roles.

As a Sales Development Representative (SDR) at Gorgias Inc., I specialized in identifying and evaluating potential leads with a high conversion potential. My role involved consistently generating sales opportunities and prospects for the sales team, enhancing my strategic thinking and analytical skills.

Armed with an academic background in marketing and practical experiences in customer service, virtual assistance, and sales development, I am passionate about delivering results and contributing to business growth. I adapt quickly, communicate effectively, and strive for excellence in all endeavors.

I eagerly anticipate new challenges and opportunities to continue my professional growth, make a meaningful impact, and bring my expertise to benefit any team or organization.