Ralgie E. Bautista

Ralgie E. Bautista --4th Street, Brgy. Progreso, Binalbagan, Negros Occidental EDUCATION To make a huge difference with combined skills from previous employment and to share innovative ideas, aims for improvement and expanding horizon to different perspective. Immersed with culture of warmth and uphold international camaraderie to work as one team for better results. EXPERIENCE Tertiary Customer Service Representative Bachelor of Science in Tourism Management at STI West Negros University Iqor Talisay City October 2016 -January 2017 2019 - 2022 Customer Service Representative Secondary Focus Direct Bacolod City September 2017 - August 2019 Receiving inbound calls Assisting customers with their bills, shipments and order entry. Receiving inbound and doing outbound calls Fellowship Baptist School of Binalbagan Inc- Handling two accounts customer service rep. and technical rep. Assisting customers with their bills, general inquiries, complaints andaccount update. Email agent responding to inquiries Primary Binalbagan Elementary School Techinical Support - January 2021 – December 2021 Concentrix Bacolod City Comcast West inbound technical support that deals with REFERENCES Blaire Kent D. Doña Talent Acquisition at Concentrix Bacolod City- internet, cable and telephone troubleshooting and sales. Lorex inbound technical support deals with Lorex camera troubleshooting. Freelancer Upwork October 2021 - November 2022 Email Associate at Nextdoor company Macy Japitana Team Leader at Focus Direct Bacolod City- Inbound Sales Associate at LawnStarter, Academic Councilor (Sales) at Tech.I.Ss.