RAKESH H M
Contact no:-
E-mail ID-
OBJECTIVE:
Aspiring for a career that will place me in a challenging position within a fast paced and
learning oriented environment for developing my skills.I wish to reach a position of eminence
through working on suitable fields and continuously improving my skills. With my abilities and
skills I aspire to contribute to the organization to my level best for the symbiotic growth of the
organization and self.
Experience:
Worked for clients Llyod’s Bank and Hallifax Bank designated as “Sr. Representative
Operations” from Concentrix BPOPvt Ltd (formerly known as IBM Daksh) for 52
months in UK Banking Process.
ACADEMIC CHRONICLE:
BACHELOR OF ARTS:College Name
University
:
:
Govt. Arts College
Bangalore
PROFESSIONAL EXPERIENCE
Company : Concentrix BPO Pvt Ltd formerly known as IBM Daksh
Designation : Sr. Representative Operations (UK Banking Process – Payments
Domain)
Client
: Llyod’s Bank and Hallifax Bank
Joining date : 30/10/2013
Reliving date : 26/02/2018
Responsibilities:
Processing on Rejected direct debits & Credits and making the payments to the vendors
and account holders of the bank by using cash applications.
Performing Know Your Customer (KYC) Background checks while making the Credit
Payments to the Customer’s Account such as (Customer name, Account number, unique
identification number, address of the customer etc.,)
Other Responsibilities:
Active Participation in preparing Process Maps.
Co-ordinating with the onshore branch for high value payments.
Assigning the Day today Works.
Ensure all tasks are completed to the required deadlines.
TECHNICAL SKILLS:
MS OFFICE
CASH APPLICATIONS
BANKING SOFTWARE
Typing 30 WPM.
PERSONAL DETAILS:
Name
:
Rakesh H M
Father’s Name
:
Mariyappa H M
Date of Birth
:
-
Sex
:
Male
Nationality
:
Indian
Languages Known
:
English, Kannada, Hindi, Tamil and Telugu
Permanent Address
:
# 42, 3rd Cross, 2nd Stage, 1st Phase
Chandra Layout, Bangalore-560040.
DECLARATION:
I do hereby declare that the information and facts stated herein above are true,
correct and complete to the best of my knowledge and belief.
PLACE: Bangalore
DATE:
(Rakesh H M)