Rajinder Singh

 Rajinder Jeer (Mobile- (Email)- PROFESSIONAL OVERVIEW: I am a highly qualified and pragmatic Test Specialist with experience in Test Management, certified by ISEB. I have worked with global consultancies on large, complex programs across diverse sectors, including Aviation, Defence, Finance, NHS, Insurance, Public Sector, Retail, and Telecommunications. I bring a proven record of successfully testing and managing intricate programs, delivering high-level testing oversight to drive consistently improved performance in business systems. CAREER HIGHLIGHTS INCLUDE: Planning Skilled in developing comprehensive Project Test Plans and setting clear objectives. Design and implement Test Strategies tailored to various project requirements. Define and manage an efficient test schedule, utilizing MS Excel or MS Project. Experienced in crafting automation testing approaches to enhance efficiency. Vendor Management Experienced in collaborating with offshore development and testing teams based in India. Skilled in managing global teams and overseeing recruitment processes. Strong skills in managing stakeholders and third-party relationships. Proficient in client-facing roles with extensive stakeholder engagement experience Project Management and Control Actively manage changes to evaluate test scope, anticipate potential issues, and develop contingency plans. Assign tasks and responsibilities to appropriate team members. Conduct infrastructure management activities, including maintaining the test schedule and overseeing Line of Service (LoS) operations. Develop and deliver Statements of Work (SoW) for various projects. Strong experience in stakeholder management, with skills in leadership, communication, and teamwork. Proven expertise in leading teams within cloud environments, including AWS and Azure. Test Management Skilled in managing global teams effectively. Strong organizational and communication abilities. Proficient in tracking progress and preparing comprehensive test reports. Experienced in executing end-to-end testing through to go-live. Successfully delivered end-to-end testing for large, complex technology systems. Led testing projects using Waterfall, V-Model, and iterative methodologies. Deep understanding of the complete testing life cycle. Experienced in mentoring and coaching junior team members. Software Tools Experienced in using Quality Centre, including performing various administrative tasks. Skilled in testing with automation tools such as Selenium, JMeter, SOAPUI, and Greenhat. Proficient in using Jira for defect tracking and creating dashboards. Utilized Confluence for documenting test approaches. Experienced with Elasticsearch, Logstash, and Kibana (ELK) for application logging and monitoring. Familiar with ServiceNow (SNOW) for IT service management and incident tracking Test Types Functional, System Integration, and Non-Functional Testing. Testing of infrastructure components and configurations. System Integration Testing, including API Testing. User Acceptance Testing (UAT) to validate business requirements. Operational Testing to ensure the system functions as expected in real-world conditions. Testing of data migration processes to ensure accuracy and completeness. Web and Mobile application testing for compatibility and performance across platforms. KEY SKILLS & EXPERIENCE SUMMARY: Testing: WEB & various Telecommunications Protocols, mobile hand testing and Billing systems. SMS/USSD/UCPV3.4/SMPPV3.5/CIMD applications, Black Box and Non-Functional Testing Management Tools: Clear Quest, Remedy V4, ServiceNow, Operating Systems: MS-Windows NT, 2000, 98, 95, Windows Millennium, UNIX (HPUX11/Sco OSE 5.02), XENIX 2.3.4, Red Hat Linux 6.2, 7, Solaris 2.6, Apache Tomcat. 3rd Party Software: ATOS Payment Engine, ATOS Choose and Book, Zurich payment platform. Programming Languages / Tools: Microsoft Access – SQL, JAVA, Access Basic, Open Road, INGRES, 4GL, C, C++, Perl, UNIX Scripting, Citrix applications, HL7 XML / MSMQ Messaging. Databases: Oracle Version 9 and 10, LDAP IPlanet Version 5, TOAD. Version Control Tools: Continuous UNIX, Windows Client. Middleware Architectures: SeeBeyond, WebLogic and TIBCO. Cloud Architectures: AWS, Azure. CAREER HISTORY: Test Manager Amberlabs: June 2024 – Test Manager assigned on the MOJ account for an in-house migration of applications across various networks, including win10-win11 migration. To bring all services (Applications, laptops, desk-tops, test environments) to on-premise. Creation & maintenance of test strategy approach for the programme. Managing Test Transition activities from third party supplier to Amberlabs. Managing multiple projects and delivering against Monthly Statement of Work Training Test Workshops on testing and Approach Building test resource capability to deliver the projects Build Resource profile for billing and costing. Authoring Test Plans, Test Completion Reports. Review Test plans and other corresponding test artefacts. Planning Coordination of SIT Execution, NFT, UAT, OAT. ServiceNOW, service validation testing of KBA articles. Assuring test artefacts and authoring final TCR for Contact Centre and LAN migration projects. Test Manager (SC): Atos / Eviden: HRMC Feb 2023 – Dec 2023 Test Manager to evaluate manage Integration and Non-Functional testing. Implement Non-Functional Test Strategy to support the process of testing Building and recruiting a cohesive team from scratch to run testing. Executing tests in a full Integrated environment for performance peak load; Fail-over; Back-up / Restore / Mini DR-AZ Failure / RMQ / IBMQ docker / Logging / Purging & Archiving / Network failover, ELK and Alerting Monitoring tool such as App-dynamics, Blue / Green deployment testing and Data Integrity checks. Managing Integration and Infrastructure testing in an AWS Cloud environment. This also included front-end UI interfaces and Back-end hosted applications. Implementation and co-ordination of the End-to-End Assurance and Test Strategy for the Operational Acceptance Test (OAT) stage of the systems development life cycle Analysing new work and changes to existing scope and schedules to estimate the effort needed and to determine people and test environment requirements. Producing Test Reports for each sprint release and reviewing with operations team Managing defects tracked in JIRA and reporting. Creating detailed test schedules, including identifying the dependencies on other areas QA of assurance testing (M&A, usability, Integration testing) from low level environments Use of JMeter for the automated performance load tool to submit messages during Fail-over. Defect Lead: Ten10 Consultancy (Home Office) April 2022 - December 2022 SC cleared role working for home Office project as a Defect Manager. Chairing Defect Review Board and open bugs. Review Defect Process and improvements. Produce defect metrics including defect leakage and root cause analyses reports. Technical Test Lead: Accenture (MOD Account) Jan 2022 - Feb 2022 SC cleared role working for MOD project which was to manage a complex green field solution based on Cloud Azure using OpenShift solution based on Kubernetes resources. Integration and Infrastructure testing in an Azure Cloud Environment. Write test scenarios for Integration and configuration testing of the newly built platform. Running manual test scenarios and documenting results. Producing Test approach and Test Report Accessibility testing confirming to WCAG standards. Multi-tenancy testing. Consulting with DevOps and platforms teams to support the fail-over testing. Test Manager: Capgemini October 2019 - Dec 2021 Firsthand Testing covering Resilience, Backup, Restore & Accessibility testing for a large complex green-field solution at HMRC. Building team for OAT testing covering; Fail-over; Back-up / Restore / AZ Failure / RMQ / IBMQ docker / Logging / / Purging & Archiving / Network failover / ELK and Alerting Monitoring tool such as App dynamics. Aligning testing for SQL to Oracle migration for fail-over testing. Managing Integration and Infrastructure testing in an AWS Cloud environment Implementation and co-ordination of the End-to-End Assurance and Test Strategy for the Operational Acceptance Test (OAT) stage of the systems development life cycle Analysing new work and changes to existing scope and schedules to estimate the effort needed and to determine people and test environment requirements. Producing Test Approach and Test Reports for each sprint release Consulting with DevOps to support OAT testing. Manage Accessibility testing for third party vendors on various User Interfaces Data reconciliation activities to confirm no data loss. Creating detailed test schedules, including identifying the dependencies on other areas. Process improvements after each sprint release. Use of JMeter for the automated performance load tool to submit messages during Fail-over. DXC Project: Project Test Manager: QBE Financial Insurance October 2015 – August 2019 Managing multiple project activities for a data centre migration relocation for Servers, Networks, Storage, Cloud and Applications. Managing multiple projects and work-streams within IT Infrastructure & security programmes, which included on-boarding of QBE server & networking equipment at DXC’s two data centres, infrastructure refresh (both server & EUC) and migration of key tier one applications to remediate security vulnerabilities such as WannaCry, Spectre & Meltdown and Patching vulnerabilities. Delivered Programme Test Strategy for large scale transformation for Migration of services to new data centres. Transition delivery of out-sourced Infrastructure and moving back within owned data centres Successfully Co-ordinated with third party vendor for supplier assurance Co-ordinated changes through change management process using Service NOW and chairing Change Advisory Board Delivering Service projects and Test artefacts through Service Improvement Process (SIP) such as manual test results Engagement with Problem Management from arising issues and closing with RCA. Successfully delivered all test artefacts (Test Policy, Test Approach) for migration from Windows Vista to Windows 7 and Windows 10 (PC Upgrades). Migration of all MS suite of applications and third-party applications. The Windows migration was carried out in phases, with users, services, and data being migrated gradually. All planning was conducted using MS Project. Managed and delivered all testing gates and delivered re-platform from Windows 2008 to Windows 2012 CyberArk Privileged Access Management on-boarding and post Testing tasks (Test Plan/Scripts). This also included CyberArk Fail-over and Recovery of the servers. Managing application fail-over to the new data centres (mini-DR testing type), including application testing once moved over to new data centre. Delivered successful UAT roll-out (via SCCM) of McAfee upgrade to Symantec Anti-Virus on windows estate of 2000 users. This was done on a phased migration approach, with use of Beta Users followed by single site migration and then rolled out to all sites/users. This Included ownership of all test artefacts including service validation testing. Managing upgrades verification on cloud infrastructure and DellEMC Vblock upgrades including Test Planning and co-ordinating service validation testing that the deployed upgrade is working as expected. Asset Management, maintaining primary inventory of server and application details. Vulnerability Management and managing the O/S security patches for Windows (2003, 2008, 2012, 2016), Cloud, SQL, and Unix servers. Patching applied to all environments and London market applications for (Non-Prod and Production (approx. 1500 servers) and Co-ordinating testing for all Financial Applications. User Acceptance Testing completed by third part vendors. ServiceNow and Pega windows migration to new platforms. This involved, updating to latest OS patches, and performing UAT to complete the exit from testing. CSC Project: Test Lead TJXE (Retail) May 2015 – October 2015 Office Data Centre Migration moves. Infrastructure Manager, managing test activities for an office data centre migration relocation of networks, servers, storages, and applications to a new office building. Creation of Test Strategy, Test Plans, and defect management Verification and QA of the various work streams delivery for: Migrations (Virtual and Physical Lift & Shift) Data Centre (Backups, Configuration and Installation of Servers, Networks) Workspace (MS applications and MS Exchange migration, desktop builds, Cloud Infrastructure) Testing activities limited to Login, Access, and testing by the users. Migrations of the infrastructure moves, performed in a phased approach to limit the risk of a single event migration. EARLY CAREER: UAT Test Lead TJXE (Retail) January 2015 – May 2015 Non-Functional Test Lead (CSC – IPS) August 2011 – September 2013 Integration Test Lead (CSC – IPS)August 2009 – August 2011 Senior Test Lead (Zurich) April 2008 – June 2009 System Integration Test Lead (Zurich)March 2007 – April 2008 Senior Integration Test Lead CSC (NHS) February 2005 to March 2007 Senior Test Analyst LogicaCMG Mobile NetworksNovember 2000 to January 2005 Senior Test Analyst Odetics Europe Ltd September 1999 to October 2000 Test Analyst / Tester AAH Medital March 1998 to August 1999 ATM Software EngineerSiemens January 1997 to March 1998 RELEVANT TRAINING & QUALIFICATIONS: ISEB Foundation / ISEB Practitioner in Software Testing. NVQ, C & C++ Initial Programming Course (Scheidegger MIS). BSc (Honours) Computer Science and HND Computer Studies. Served as a Special Constable in London Rajinder Jeer