Rajesh Singh

Rajesh Singh E-Mail:-~ Mobile: - Dedicated Leader with over 20 years of proven results using operational and leadership strengths to solve specific and measurable needs for organization through Training, Development, and Engagement of associates & Strategic planning with stakeholders Executive Digest  Over 20 years of decisive leadership and chronicled success in the Insurance and Pharmaceutical industry in the diverse areas of:  Training & Development, Sales and Marketing, People Management, Relationship Management.  Profit Centre, Operations, Client Relationship Management and Product Management.  Excels in devising and implementing strategies to ensure smooth business operations, promotion of products, and achievement of business goals.  Adept in creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst Team members.  Deft in assessing existing processes and accordingly designing & implementing measures aimed at enhancing organisational effectiveness and boosting employee potential & morale.  Strong organizer, motivator, team player and a decisive leader with successful track record in training & development, sales, operations, relationship management and people management.  Business Planning, Recruitment, Performance Review and identifying the strength and development areas of team and region.  Managing and maintaining high level of relationship with internal customers, channel partners, direct customers and institutions to automate and streamline business processes, thereby enabling them to work collaboratively to increase revenues, reduce costs, and improve customer satisfaction.  Surpassed 100% targets month on month and year on year during tenure. Leadership Attributes Training and Development Expertise Innovative in Thought and Solutions Organisation Building Team Management & Mentoring Professional Scan Apr’15 till date Freelance Trainer Role  Design effective training programs  Conduct seminars, workshops, individual training sessions etc.  Prepare educational material such as module summaries, videos etc.  Support and mentor new employees.  Evaluating the training program, Training need analysis  Worksheet design, Exercises design Apr’13 to Mar’15 with Dew Drops Pvt. Ltd. Jodhpur as DSM Role  Heading the sales function and play the role of a catalyst and galvanize /build a team of RMs /ABMs and 60 Medical Reps to achieve the sales targets and growth objectives .  Instrumental in setting performance /hygiene standards and benchmarks, a healthy work culture in the team essential to achieve the ambitious growth objectives of the business  Liaise with managers to determine training needs and schedule training sessions  Design effective training programs, Conduct seminars, workshops, and individual training sessions.  Prepare educational material such as module summaries, videos etc.  Support and mentor new employees  Conduct evaluations to identify areas of improvement, Monitor employee performance and response to training Sep’12 to Mar’13 with Royal Sundaram General Insurance co. Ltd., Lucknow as State Head - UP Role  Heading the entire business development in state of Uttar Pradesh for RSBY vertical.  Training and Development of entire Field and Operation staff. Participating in joint field works for grooming them in processes & relationship building skills and motivation (On job training).  Collating monthly MIS reports of the region.  Coordinating with State Nodal office for smooth operation of enrolment process and timey release of payments.  Coordinating with Claim’s head for timely settlement of claims of enrolled persons. Key Highlights Jun’06 to Aug’12 with AMSURE Insurance Agency Ltd Company Profile – AMSURE Insurance Agency Ltd AmSure Insurance Agency Ltd. - A joint venture between Amway India Enterprises Pvt. Ltd and Hollard Life Assurance Company Ltd South Africa established in 2004 with a vision to providing Insurance solutions for the Amway Universe. Amway India Enterprises Pvt Ltd. is a 100% subsidiary of Amway, USA and is the country's leading direct selling FMCG-company which manufactures and sells world-class consumer products. Hollard Life Assurance Company Ltd. is South Africa's largest independent insurance company, and the only company to offer both life and general insurance products across all classes in the South African market. Although firmly rooted in South Africa, the Group has expanded internationally to Australia, India and, closer to home, to their neighbouring countries of Mozambique, Botswana and Namibia. Growth Path Jun’06 to Mar’07 : Sr. AIP Apr’07 to Dec’10 : Sales Manager Jan’11 till date : Area Manager – Rajasthan & Haryana Role Training and Development  Responsible for Designing & delivering Training Programs/roll out of Best Practices/Responsible for overall Training Strategy of the region  Conducting training programmes for leaderships and their prospects in the territory assigned in line with Business  Conducting events for strengthening Public Relations, improving corporate image and motivating associates.  Introducing measures for improving cost efficiency of operations and enhancing performance  Developing training delivery skills of the Insurance planners and managing training sessions for the leadership of AMWAY. Sales and Revenue Management  Pivotal in sales and marketing and sustaining the sales growth rate since June’06 for Rajasthan and Haryana.  Managing new business of average 8 Crores per annum from 7 offices since Apr’07 through 100,000 plus AMWAY distributors with life products of Max New York life Insurance co. Ltd and health product of RSA.  Business development in region by working closely with 100 platinum and above leadership of AMWAY through implementation of AMWAY SALES AND MARKETTING PLAN.  Updating, reporting and tracking the performance of AMWAY leadership.  Identifying prospective business, establishing strategic partnership and alliances, generating business from the existing accounts and achieving profitability and increased sales growth.  Creating and driving internal contest to create competition among sales and ops employees. Drive contest for AMWAY distributors for referral business. Operations  Ensuring quality sourcing and processing of business by following stringent quality and ops procedure.  Team processed up to 1000 applications in a day on 31st Aug’10 with less than 3% discrepancy ratio.  Ensuring that highest service standards are maintained for client servicing & maintaining minimum turn around time.  Conducting Audits to ensure adherence to organizational and IRDA guidelines. Relationship Management  Managing and maintaining high level of relationship with internal customers, channel partners, direct customers and institutions to automate and streamline business processes, thereby enabling them to work collaboratively to increase revenues, reduce costs, and improve customer satisfaction.  Conducting events for strengthening Public Relations, improving corporate image and motivating associates. People Management  Recruitment, training, Performance Review and identifying the strength and development areas of team and working on them with collaboration of the concerned department..  Organising training programmes for leadership and their prospects in the territory assigned.  Mapping the sales & training needs, forecasting and scheduling with the help of data.  Conducting events for strengthening Public Relations, improving corporate image and motivating associates.  Developing training delivery skills of the planners and managing training sessions for the distributors of AMWAY. Key Highlights  Received award for no. 1 performance in year 2006 as Sr. AIP in North India with more than 200% achievement.  Promoted as Sales manager in Apr’07  Received award for no. 1 performance in year 2007 with 50% growth in new business from Apr to Dec’07,  Received award for no. 1 performance in year 2008 with 70% Growth in new business from Jan to Dec’08.  Received award for no. 1 performance in year 2009 with more than 100% achievement.  Received award for no. 2 SM in 2010 with 120% achievement.  Invited member of strategy meet 2008, 2009 and 2011.  Promoted as Area Manager in 2011.  No 1 Area Manager pan India in quality business.  Won companies “value award” in “passion” category in 2009.    Qualified foreign trips for Malaysia, Bangkok-Pattya and Tashkent. Two team members promoted as ASM and four team members as Sr. AIP. Instrumental in conducting events for Public Relations, Image Building and Motivation Mar’06 to Jun’06 with Om Kotak Life Insurance co ltd, Jodhpur as Sales Manager Role  Training & Development of Advisors and sourcing business from them.  Conducting sessions for updating skills of Full-time/ Part-time Advisors  Managing Team activities encompassing Recruitment, Training and Motivation of Advisors.  Overseeing joint field works (encompassing accompanying Advisors on call to train them to get big tickets). Apr’05 to Mar’06 with J B Chemicals Ltd. (Unique Pharma), Jodhpur as Area Manager-Sales Role  Heading the entire business development of western Rajasthan (Jodhpur, Udaipur, Dungarpur, Banswara and Pali). Supporting in territory development and business expansion initiatives, and motivating team to achieve predefined targets.  Participating in joint field works and grooming them in distributor handling & relationship building skills (On job training).  Collating monthly MIS reports of the region for Medical Representatives.  Effectuating regional sales strategies through the team of Medical Representatives. June’03 to Mar’05 with Johnson & Johnson (Hospital Supplies Div), Jodhpur, Professional Service Executive Role  Making presentation to head of departments of hospitals and institution for generating orders. Conducting training for hospital and institution staff regarding the usage of products.  Meeting and liaising with key opinion makers, distributors & retailers for expanding business and achieve the targets.  Appointing new distributors in Rajasthan for expanding channel network, market reach and business. Feb’98 to ’May’03 with Ranbaxy Labs Ltd, Jodhpur as Medical Service Representative Growth Path Feb’08 to Mar’02 - Stancare Div : Medical Service Representative Apr’07 to Dec’10 - Ranbaxy CV Div : Medical Service Representative Role  Business management to maintain profit center.  Promote the products to direct customers and getting the commitment of usage.  Meeting and liaising with key opinion makers, Cooperatives, distributors & retailers for expanding business and achieve the targets.  Improving the image of the organization in the market. Commenced carrier in Apr’95 to ’Feb’98 with Unisearch Ltd, Jodhpur as Medical Service Representative Academia  B.Sc. (Chem- Hons.) B.Ed. from Regional College of Education, MDSU, Ajmer (Rajasthan, India) in 1994. Professional Certifications & Workshops           ISTP – ‘Initial sales and training program’ conducted by Unisearch ltd. PRSDP- ‘Personal relation and sales development Program’ by Unisearch Ltd. SMDP – Om Kotak Life insurance co. in 2006 ‘Creating Customer Enthusiasm’ - by Mindbridge Consulting 2007 ‘Leadership Excellence in action’ - program designed & delivered by LEE HECHT HARRISON. 2008 ‘Argentum’ – By Max New York Life insurance co. in 2007 ‘Aurum’- By Max New York Life insurance co. in 2008 ‘Train the Trainer’ – Amway India Ent. 2010 ‘Performance Coaching’ – By Mr. Sanyog Jain 2011 ‘Training Activites and Anecdotes’ – Evolv Consulting 2012 Personal Vitae Date of Birth Contact Address Languages Known : : : 8th March,-, Ekta Nagar, Nr. St. Francis School, Banar Road, Jodhpur 342027 Rajasthan English, Hindi, Maithili and Rajasthani