Rajesh Balgotra

RAJESH BALGOTRA Channel Manager( Vivo Smart Phones Jammu) Professional summary Channel Manager dedicated to assisting account executives and account teams by performing administrative and client support duties associated with maintaining client accounts. Focused on ensuring excellent service standards and maintaining high customer satisfaction. Experience providing product and services information, and resolving any emerging problems clients might face with accuracy and efficiency. Contact Information H.no.7, Ward No. 8, Railway Road Viajypur Samba Samba, 184120, India-- Personal Information Name: Rajesh Balgotra S/O : Sh. Jang Bahadur D.O.B : 21/08/1987 Sex : Male Marital Status :Married Nationality : Indian Language : Hindi, English Hobbies : Listening Music and Travelling Vivo Smart Phone -Channel manager-. • • • • • • • • • • • Handled day-to-day running of sale and stock, ensuring high levels of productivity and progression. Proved successful working within tight deadlines and fast-paced atmosphere. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Exceeded goals through effective task prioritization and great work ethic. Prepared a variety of different written communications, reports and documents to ensure smooth operations. Collaborated with sales team and management to achieve of the company. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Used critical thinking to break down problems, evaluate solutions and make decisions. Developed team communications and information for meetings. Identified issues, analyzed information and provided solutions to problems. Managed team of 55 employees and 300 Sales executive, overseeing hiring, training, and professional growth of employees. Vivo Smart Phones-Area Sales Manager (Team Leader- • • Performed duties and provided service in accordance with established operating procedures and company policies. Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity. • • • • • • • • • • • • • • • • Established performance and service goals and held associates accountable for individual performance. Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients. Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution. Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics. Managed revenue models, process flows, and operations support and customer engagement strategies. Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation. Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives. Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth. Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers. Maintained up-to-date knowledge of competitor products and pricing in market served. Organized promotional events and interacted with community to increase sales volume. Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results. Built relationships with customers and community to establish long-term business growth. Developed compelling presentation decks to gain approval for ideas and communicate results. Increased sales volume by expanding product line to new retailers, including warehouse clubs and natural food chains. Monitored sales team performance, analyzed sales data and reported information to area managers. Anmol Life Marketing Pvt Ltd- (Marketing Manager- to- • • Overseeing and developing marketing campaigns. Conducting research and analysing data to identify and define audiences. • • Devising and presenting ideas and strategies. Promotional activities. • Conducting seminars and Meeting in Defence and Rural areas to awareness of company product and benefits. Redox Laborites - (Public Relations Executive) in Project Himayat- to- • Manage meetings with BDO to awareness of projects under government of India (NSDC) • Meetings with Sarpanch and all other body members discussed, the benefits of schemes offered by center government of India to Jammu and Kashmir peoples. • Camping to block to block as per project to aware local unemployed youth of Jammu and Kashmir Skills Set • • • • • • • • • Sales processes Sales presentations Direct sales Strategic Planning Analytical problem solver Sales Reporting New Business Development B to B sales Database Management Declaration I hereby declare that the information furnished above is true to the best of my knowledge and belief. Date: Place: Rajesh Balgotra