Rajiv Kumar Thakur
-, --B .107 KRISHNA NAGER DELHI-110051
CAREER OBJECTIVE
Intent to work with esteemed corporate of conductive environment with professional and
dedicated people who will help me to realize and burgeon my skill and potential for the
development of organization.
EXPERIENCE
Accenture Solutions Private Limited
7 years
(on rolls of Alchemy Solutions Limited)
5 Years of experience of Sr. Desktop support engineer and Network L1 support.
2.5 Years of experience of Network administrator L2 till now.
Responsible for network changes for security, Routing and switching for multiple location of
NCR & Kolkata Location.
Responsible for Designing, Planning, Documentation and implementation of new projects
for all locations
Responsible for initiating the Change Management and co-ordinating with team in cross
location to implement changes
Responsible for migration of project from one location to another and one type of
connectivity to another.
Single point of contact for several projects and co-ordinate with the Account managers and
Client connectivity managers.
Working as a Network Engineer for the Gurgaon STPI, SEZ center having 8000 users & Noida
BPO 5000 Users.
Working on SRX-1500 FW for Network Security and SSL VPN BOX to provide work from home
facilities to users
Ensuring service availability as per SLA with the clients.
Preparing change management reviews and executing various functions pertaining to
planning and execution of projects on daily basis.
Maintaining the documentation which is required for compliance Network infrastructure like
privilege access register, password envelope, capacity planning, preventive maintenance
sheet
Handling, tracking & minimizing of Priority1 calls; resolving request for RCA and analyzing
the same along with updating all stakeholders.
Attending monthly review calls with Cisco, Bharti, Reliance, Juniper and other vendors to
ensure improvement of service levels and maintain maximum uptime.
Support BCP team's initiative/plan for timely implementation and adherence of
BCP calendar.
Projects in operations: facility build, transitions, decommissioning, release / rollout of global
projects & tech service improvement plans.
TECHNICAL SKILLS
Managing & configuring Cisco Routers/Switches/SSG- Firewall.
Managing & configuring Juniper switches 2200 and 4300 and SRX -1400 and 1500 firewall
Basic knowledge in routing protocols: EIGRP, OSPF, BGP
Work on Catalyst Switches (2900, 3700, 4500), Routers (7204, 2800- ISR 4300-ASR-1000).
Managing & configuring the Cisco ASA 5500
Managing bandwidth utilization and allocation through blue coat packet shaper device.
Basic Knowledge of HSRP, STP, VTP & VLAN configuration.
Knowledge of IPsec site to site tunnels on SRX firewall
Configuring access-lists for WAN & LAN infrastructure.
Troubleshooting WAN Technologies & LAN environments.
Outstanding motivator and Team builder. Work well in both team and individual
Assignments.
Worked on the IOS on 3750, 4500, 6500 switches and ASA5500. WAN optimization
Riverbed/steelhead
New Projects undertaken & establishing LAN/ WAN Network with client interaction.
Working on Aruba /CISCO wireless controller and access point.
ACHIEVEMENTS
Moved 100 project’s connectivity from one location to another: As per Business
requirements many projects have moved to other location and being Network engineer, I
have been effectively competed the migration without noise.
Supported L1 team concept in Delhi/NCR Accenture that constitutes of training of Customer
Support engineers to the basic level of Network troubleshooting.
PROFESSIONAL QUALIFICATION
JCHNP (Jetking Certified Hardware & Networking Professional).
Jetking (computer Hardware & networking institutes) R/O Center Laxmi Nagar.
1 Year Diploma in Electronics from HI-TEC Institute of Madhubani, (BIHAR).
MCP (Microsoft certified professional)
CCNA.MCSA, RHCE certification from Jetking Laxmi Nagar.
ACADEMIC QUALIFICATION
BSC- IT from Sikkim Manipal University Delhi.
Intermediate Vocational course (Radio & Television) from (BSEB) PATNA.
Matriculation from BSEB Board- PATNA.
PERSONAL DETAILS
Father’s Name
Date of Birth
Marital Status
Language Known
Mr. Krishan Deo Thakur-
Single
English, Hindi, Maithili