Rajeev Bhatia

RAJEEV BHATIA - |-| linkedin.com/in/bhatiarajeev | N OIDA (I NDIA ) PROFESSIONAL SYNOPSIS § § § § § Seasoned IT professional with expertise in leading global teams to deliver large IT programs for North American and ASIA Insurance leaders; Proven track record of delivering complex transformation programs maintaining strict financial and quality controls. 18+ years of experience in driving SDLC projects including Transition & Transformation, Software Implementation, Product development, Application Development & Maintenance, Application Modernization and Operational Improvement initiatives. Expertise in developing delivery competencies around Functional & Technical areas. Demonstrated experience in business development and pre-sales activities for Insurance Software implementation and testing solutions. An astute learner and firm believer in collaboration & mutual mentoring. PROFESSIONAL HISTORY § § Infosys McCamish (BPM), India – Nov’2019 – Dec’2020 DXC Technology / CSC (India, US, Hong Kong) – Aug’2002 – Nov’2019 CORE QUALIFICATIONS • • • • • • • Global Delivery, Account Management IT Strategy Planning Agile & Waterfall Methodologies Business Transition, Transformation Design Thinking Quality Management, Software Testing Insurance Software & Solutions • • • • • • • Stakeholder management, Client relationships Process Automation Competency development, Team building Data Conversions & Migration Product Management Business Development, Pre-sales IT Outsourcing WORK EXPERIENCE Infosys McCamish Systems (Part of Infosys BPM) Group Project Manager| Nov’19 – Dec’20 |Pune/Gurgaon, India • Program: Policy Admin Transformation for a leading Indian Insurer – Transformation program involving migration from legacy platform to Infosys McCamish’s proprietary Policy Administration and Producer Management platforms. Multi-year multi release program involving migration of all existing and new business to the new Policy Administration solution involving latest technical stack (Angular, JAVA/J2EE, Microservices Architecture, AWS). o Responsible for the customization and implementation of the solution for TO BE business processes, involving multiple development tracks – Requirements/Solution design, Engineering, QA, DevOPS, Data Migration. o Building the delivery competency for the new platform. Currently 80+ FTEs (ramping further) across multiple locations in India; peak team size expected to be 130+. DXC Technology / CSC SR. PROGRAM MANAGER (Manager – Application Delivery) | May’16 – Nov’19 |Noida, India • Program: MetLife US – BPS Transition & Transformation – Transition of BPS operations and administration of >7million closed block polices from MetLife to DXC. 14 admin systems will be converted to DXC’s policy admin system(wmA) & Claims administration system (uniA/cmA) in multiple phases. o Owned overall QA and Automation (testing and RPA) for the IT transformation program. Established the automation competency to support RPA initiatives and improve the Operations efficiency. o Solutioned Claims RPA process to convert/upload 28.5K+ Open Claims from client’s legacy application to DXC’s uniA in around 100 hours (10000+ hours of manual work in production). o Managed 60+ FTEs across multiple locations in US and India. RAJEEV BHATIA ACCOUNT DELIVERY LEAD (Manager – Application Delivery) | Mar’16 – Apr’18 |Noida, India • Program: MetLife ASIA Regional Delivery –Implementation & maintenance of DXC policy admin software (LifeComm, Life/ASIA) for the client in 6 countries (HK, MY, IN, JP, VN, CN); USD 5M+ IYR. o Responsible for governance, financials, escalation and communication management at regional level (Regional CIO & CIO, Designated markets). o Managed 100+ FTEs across multiple ASEAN countries and India. REGIONAL PROGRAM DIRECTOR (Manager – Application Delivery) | Jan’15 – Feb’16 |Hong Kong • Program: AXA Asia Regional Delivery –S&M, BAU & Application Development for P&C and Group business on CSC Integral software for 7 countries and 12 entities. Multiple support and development projects, Fixed Price and T&M, 100+ FTEs (India, Asia), IYR > USD 10M+. o P&L responsibility for revenue and margin on delivery’s behalf; both revenue and margins exceeded the target by more than 40% for 2015-16. o Partnered with AXA Regional IT in their Digital strategy and planning; CSC responsible for overall integration architecture for 2 major digital transformation initiatives (P&C Policy Servicing and Claims transformation). REGIONAL TRANSITION LEAD (Manager – Application Delivery) | Apr’13 – Dec’15 |Noida, India • Program: AXA Asia AMO Transition: Transition of S&M, BAU & Application Development for P&C and Group business from AXA Asia’s IT team to CSC for 7 countries and 12 entities. Revenue > 8M+. o Led due-diligence, proposal/contract creation & negotiation, transition planning and execution. o Built Integral delivery competency in India for AXA specific systems and business for Offshore delivery. DELIVERY MANAGER (Project Manager – Application Delivery) | Jul’10 – Mar’13 |Noida, India • Project: PerformancePlus - Product Development & Client Implementations o Established and managed an offshore competency for CSC’s PerformancePlus (Agent/Agency Distribution System) delivery at India/ shared service model. • Project: TCoE / Automation Competency for Insurance Practice (Dec’08 – Mar’14) o Defined and led Testing Center of Excellence for Insurance practice in India with a shard pool of resources (Domain and Automation experts). o Successfully led the bid for testing services against Cognizant & Capgemini, for AIA Hong Kong & AIA Malaysia. o Defined product roadmap for automation framework and planned/executed the new releases. DEPUTY PROJECT MANAGER/PROJECT LEAD | Jul’07 – Jun’10 |Noida, India • Project: Lincoln Fusion & Colonial Penn Vantage-One Upgrade SOFTWARE ENGINEER/SR. SOFTWARE ENGINEER| Aug’02 – Jun’07 |Noida, India and Hartford, US • Project: Multiple development assignments for CSC Insurance systems EDUCATION & CERTIFICATIONS § § § § § Netaji Subhas Institute of Technology (Formerly DIT), Delhi University o- - B.E. (Computer Engineering). SAFe® 4 Agilist (4.6) – Scaled Agile, Inc (2019). Global Project Management Framework (GPMF) – CSC India Pvt. Ltd. (2011). Project Management Professional (PMP)® - Project Management Institute (PMI)® -). FLMI Level 1 (LOMA 280, 290) - Life Office Management Association (2002). ACHIEVEMENTS § § § § § Member of CSC’s Leading Edge Forum research team in 2011-12 and contributed to the initiative undertaken to understand the role of Data, Media, Micro & Mobility in shaping the future of IT in Financial Services. Received “A+ People Manager” award in 2010-11. Nominated for HiPod (High-Potential Delivery Manager) in Nov’2010. Youth of the year (1996-97) award by Rotary Club, Hisar. State Rank ‘6’ and District Rank ‘1’ in Class X Board under Haryana Board of Secondary Education (1996).