Rajat Kumar

 cAREER OBJECTIVE To work with an organization that gives me an opportunity to boost my operational skill-set & knowledge PROFESSIONAL QUALIFICATION Hands-on experience of MS Office and Internet Applications. Educational QUALIFICATIONS DEGREE YEAR UNIVERSITY B.Sc. 2015 Dr. BRA University U.P. WORK EXPERIENCE COMPANY Limco global services pvt. Ltd. (on Project IAI Elta system Ltd.) JOB TITLE Logistic Executive (Defect Management & Customer Service) DURATION Since 01st February 2014 till date JOB FUNCTIONS Coordinate with vendor for daily defective parts and get it repaired or replaced within TAT. Conduct monthly Store audits for the concept to evaluate operational efficiency, level of adherence to store standards and fixture and display norms. Reliability checking of incoming products Monthly and daily data management & follow up with vendor till gets end to end solution. Oversee the achievement and maintenance of agreed customer service levels and standards Follow up with particular company contact person to get resolve Defective products and escalated customer complaints at the earliest. Review escalated customer complaints company wise, Ageing wise etc and get it resolved at the earliest. Maintain Daily Products In and Out Report. Maintain Old Exchange Reports. Maintain, review and follow up for Replacement products. COMPANY Hotel Raj Mahal Agra JOB TITLE Store Keeper DURATION Since 1st June 2012 till 31st January 2014 JOB FUNCTIONS Manage all procurement Documents of purchasing scanning and uploading in the system Responsible for all store incoming and outgoing Items. Need to order monthly required stationary and maintenance with proper record. PERSONAL DETAILS RESIDENTIAL ADDRESS Khasra No.10 Mauza Chamroli Agra DATE OF BIRTH 10 July 1993 GENDER Male MARITAL STATUS Married LANGUAGES KNOWN Hindi , English I hereby confirm that the entire information mentioned in the CV is true by all means and I would gladly provide all the relevant documents as and when required by the organization.