Rajagopal N

RAJAGOPAL.N Vallinal House, Idamattam Post, Kottayam, Kerala. Email :-Skype: rajvallinal Mobile : -/-. Mumbai Address Shreesadan, 302, Plot-No. 43 Sector 44-A, Seawoods, Nerul, Thane, Navi Mumbai, Maharashtra 400 706 Contact No#-/- IT E-Learning/ Systems/ Network Administrator   Accomplished Systems/Network Engineerwith 10+ years of experience managing server infrastructures and data-center operations across multiple platforms (Linux, Windows). Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance. Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments. Summary of Experience Overall 10 years in System Administration.             A Postgraduate in MBA Information Systems with more than Ten years of experience in the IT industry. Experienced in troubleshooting hardware, software and network problems. Successfully manage clients’ remote file backups and anti-virus and EPDP solutions. Proficient in developing specifications for system modifications corrections and testing of system changes prior to implementation. Efficient in backup and restore procedures. Experience in providing system security administration in adding and removing users, resolving access problems and determining level of system access and maintaining system availability to users through monitoring. Interacting with clients and analyzing the requirements. Possess Training and Mentoring skills. Good communication and interpersonal skills. Provide efficient a wide range of IT managed services support initiatives for numerous business clients fulfilling SLAs based on ITIL. Periodically monitor server and network event log gathering software, an automated process to manage and maintain servers and network in redundant environment. Utilize expertise to creatively identify, troubleshoot, and resolve server and network related software and hardware issues.    Manage licensing, install and maintain various software upgrades, and oversee all client domain names. Setup new desktop/laptop users, troubleshoot desktop hardware and software computer issues, and assist users with LAN connectivity issues, Wi-Fi and wired network problems. Regular scheduling and backing up of critical data using Symantec BackupExec and IBM/Tandberg LTO5 tape library/ Tandberg LTO4 Tape drive. Career Progression Company Period Amrita Vishwa Vidyapeetham University-Coimbatore. Mahathma Gandhi Educations Foundation. October 2005- Till date. January 2001September 2005. Duration 120 Months 45 Months Title E-learning System Administrator Computer Instructor/Faculty Educational Qualification 1. M.B.A Information Systems from Annamalai Uiniversity from Tamilnadu with 72 %(A Grade). 2. Post Graduate Dipolma in Computer Applications from Amrita Institute of Computer Technology, Kollam, Kerala with 72 % 3. Bachelor of Commerce from Mahatma Gandhi University, Kottayam, Kerala with 48% Technical Skills Operating Systems Win2000/XP/Vista/7/8 desktops, Win2000/2003/2008/2012 servers, Redhat Linux, Fedora, CentOS, Ubuntu, terminal servers,Mac OS. Servers Microsoft IIS, Filezilla FTP, and Squid proxy. Experience with Apache, Samba, VSFTPD, DNS, ADS, DHCP,WINS. Storage IBM V5000 &EMC Unified storages, HP/DELL NAS, iSCSI, FC, FCoE, Brocade and IBM SAN Switches, Zoning. Monitoring Tools Nagios, ManageEngine OPmanager, SNMP, Protocol Analyzers, Packet Sniffers- Wireshark. Switches & Routers Cisco 4500 series and IBM EN2092 L3, Cisco 2960,SG500,SG 300 , HP, Nortel, Linksys, DAX, Telco L2 managed and unmanaged switches. UTMs, Load Balancers, VPN DELL Sonicwall, PaloAlto UTM, Radware load balancer, Juniper SSL VPN, Sonicwall email security. Internet Technologies HTML, JavaScript, PHP Database Oracle, MySQL, MS SQL, MS Access, ODBC, SQLyog Languages C, HTML, DOS, XML, and JavaScript, MySQL, MS SQL, MS Access, ODBC, SQLyog. ERPs AUMS-Amrita University Management System Symantec Endpoint Protection, K7 Endpoint protection Others Enterprise, Microsoft Office, Adobe Acrobat, MacAfee AV, EPDP, Symantec, Cyberoam/Sophos Endpoint Protection, IP cameras, Biometric attendance and access control system, NOC monitoring and management. Multimedia Adobe Photoshop, Adobe Page Maker, Adobe InDesign, Corel Draw , Ulead Media Studio Pro, Ulead Cool3D, CSS, Flash, Dreamweaver, Microsoft Producer etc. Responsibilities held Amrita Vishwa Vidyapeetham University-Coimbatore - System Administrator. 1. E-learning System Administrator Amrita Vishwa Vidyapeetham University- Coimbatore, Tamilnadu, India. October 2005 to Present. http://amrita.edu Scope Amrita University is a multi-campus, multi-disciplinary research university that is accredited 'A' by NAAC and is ranked as one of the best research universities in India. The university is spread across five campuses in three states of India - Kerala, Tamil Nadu and Karnataka, with the University headquarters at Ettimadai, Coimbatore, Tamil Nadu. Responsibilities Hired as a full-time E-learning systems administrator following initial consulting role. Playing a leading role in a team of 3 members. Key Contributions:  Coordination of E-learning lab activities like connectivity with Indian Space Research Organization (ISRO)’s EDUSAT satellite for e-learning instruction, e-learning content management, management and scheduling of e-learning classes and workshops, video-conferencing activities etc  Administrator and In-charge of E-learning lab activities like connectivity to multiple institutions in India using A-VIEW e-learning platform, e-learning instruction, elearning content management, management and scheduling of e-learning classes and workshops, video-conferencing activities etc  Handling all administrative and system activities of Amrita Virtual Interactive Elearning World (A-VIEW) at AMRITA University, Coimbatore campus. A-VIEW is cutting-edge video conferencing software, customized explicitly for Universities. This system is the preferred system for this national mission on education using ICT of the government of India and is being currently deployed at all 600 universities and 30,000 colleges all over India free of cost.  Functioned as E-learning Network Coordinator for more than 10 national workshops organized by Indian Institute of Technology (IIT) Bombay under the National Mission on Education using ICT during the period 2009 to 2013 at Amrita University, Coimbatore campus. This includes Computer Programming workshop of Dr. Deepak B. Phatak of IIT Bombay.  Improved system security through setup and ongoing maintenance and monitoring of enterprise network. Delivered a cohesive solution managing DELL Sonicwall UTM L7 firewall and containing IDP, DLP and AV software.  Optimized system availability (averaging 99.9% uptime) and equipped the university with scalable systems to meet the advanced IT requirements in the new generation education industry. Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software.  Contributed in Preparation of SOPs and reports for the university ICTS Department. Mahatma Gandhi Education Foundation – Kottayam Kerala 2. Computer Isntructor/Faculty  Managed this centre with 100 part-time students pursuing programmes like DCA, PGDCA, DTP etc  Handled courses in C, C++, Adobe Photoshop, Corel Draw, Tally for DCA, PGDCA as well as certificate courses Personal Profile Date of Birth : - Father’s Name : K.G Narayana Pillai Passport Number : L- Place of issue : Cochin Date of Issue : 07/03/2014 Date of Expiry : 06/03/2024 Gender : Male. Marital status : Married. Nationality : Indian Languages : English, Hindi, Malayalam, Tamil. References: Available on demand. Declaration: I hereby assure you that all the details provided above are true to the best of my knowledge and belief. Rajagopal N-