Raja Khan
$6/hr
Creative writing, Prompt, Response and curriculum for career development ,issue resolution.
English
Hindi
Bengali
Arabic
Spanish
C2
C1
C2
A1
A1
Raja Khan,
NON PROFIT MARKETING & OPERATION
PROFESSIONAL WITH DATA DRIVEN ADAPTIVE
MANAGEMENT & MEAL
PROJECT DOMAINS :HEALTH & EMERGENCY CARE ,SKILLS
DEVELOPMENT , SUSTAINABILITY , Environment, Climate Change and
Health (ECH) , Water ,Santitation & Health[Women & Child]
Residence :Shivalay Apartment,Howrah,W.B.
Date of Birth: April 1980 Email:-Contact: -
Skype id. Live:rajaonlinelive
Linkedin URL:: https://www.linkedin.com/in/rajaonlinelive/
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Links of Service Execellence covered in international media :
http://www.aninews.in/newsdetail2/story223701/afghan-refugees-in-india-getting-skill-development-training.html
http://www.business-standard.com/article/news-ani/afghan-refugees-in-india-getting-skill-development-training-_1.html
http://www.dnaindia.com/india/report-afghan-refugees-in-india-getting-skill-development-training-
https://www.youtube.com/watch?v=oQPl-w9MqAU
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Notable Accolades
World Health Organization badge on Health Emergencies.
WHO certification on Environment, Climate change and Health (ECH)
Ground level research on Rohingy Community, published in the US Department Of States (by Bump Network)
Former member of Green Club, a group for environmental awareness, forestation & water bodies preserve.
Represented organization’s stature to German dignitaries, representatives from US Embassy, ANI, UNHCR.
Interviewed by ANI published in Business Standard.
Awarded by Public Health Cell, Hooghly Marwari Yuva Manch, Rishra Police commissionerate for Emergency
Management during COVID Pandemic.
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ADAPTIVE OPERATION MANAGEMENT
EMERGENCY RESPONSE STRATEGY
DATA ANALYSIS & STRATEGY BUILDUP
REVENUE GENERATION
FUND RAISING EFFECTIVE NEGOTIATION
LIAISON & BUSINESS
EXPANSION
Expertise
Generative AI LLMs CONTRIBUTOR/PROMPT
& RESPONSE
CROSS DEPARTMENTAL COORDINATION
SOCIAL MEDIA CAMPAIGN DESIGN
CREATIVE WRITE UP
Branding
& DONOR MANAGEMENT
PROJECT DESIGN ,BUDGETING & EXECUTION
Donor Data Management.
MONITORING ,DOCUMENTATION & ENHANCEMENT
STAKEHOLDER
Academics, Training Ccertifications & Workshops
MA (ENGLISH):: R.B.U. (2005),56.25%
DIGITAL MARKETING & E COMMERCE : GOOGLE
A TTRACT & ENGAGE CUSTOMERS WITH DIGITAL
MARKETING : G OOGLE
CONTENT & CREATIVE DESIGN :L INKEDIN
MEAL[MONITORING ,EVALUATION ,ACCOUTABILTY,LEARN
ING ]: DISASTERREADY .ORG
N ON PROFIT MARKETING :DISASTERREADY ,ORG
HEALTH EMERGENCIES PROGRAM :WHO
SUPPORTING AND DEVELOPING RESILIENCE IN SOCIAL
WORK: OPENLEARN
CLOUD FOUNDATIONS:: GREAT LEARNING
CERTIFICATION .
M ACHINE LEARNING & LMS :: Refine and Test
Machine Learning Models ::Microsoft Learning
Badge
E- LEARNING ESSENTIALS & LMS:: UNIVRSITY OF
L EEDS UK.
FIRST RESPONDER TRAINING ::HEALTH CARE & EMERGENCY
MANAGEMENT :BY GVK EMERGENCY MANAGEMENT &
RESEARCH INSTITUTE , HYDERABAD
BLS CERTIFICATION 2024 : NHCPS [SAVE A LIFE ]
POPCORN MODEL OF INNOVATION:: ENTREPRENEURS
DEVELOPMENT PROGRAM , BY EASY SKILLZ.
VOICE & LANGUAGE TRAINING [VLT] :: OUTSOURCING CONCEPT
& PRINCIPLES (GENPACT SM ), BY WEBEL INFORMATICS
LTD,G OVT OF WEST BENGAL .
INTELLECTUAL PROPERTY LAW :: BY RAINMAKER.
CERTIFICATE ON CORPORATE TRAINING PROGRAM COURSE
CODE : GTA /TTT ,TNA:: G LOBAL TRAINING ACADEMY( OVERSEAS
PARTNER OF PEBBLE HILL UNIVERSITY,UK)
Sensitivity POSH Workshop Growth Indicator Change
Management. Leadership Training
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Key Clients
Govt. of West Bengal(Health & Family Welfare),UNHCR for Afghan & Rohingya Refugees(PoC) in India(Delhi),Castrol(Raigad) AIF in
Nadia, Accenture, NSDC ,Tega , The Creative Bakers (The Sugarr & Spice),TATA POWER CDP,ITC, ICRA, Ejunction,,Jagaran MF,
Community NGOs, National Health Mission ,ESI Gourhati ,JSSK.
Projects
JSSK [Mother & Child]
Gen AI contributor
Prompt & Response [ Bulba ,Flemingo ,Milkshake]
Operation, Marketing ,PPP, Tie Up Expansion & CSR, Budgeting, TNA & Curriculum
Service Level Agreement meet up with State Government Officials
Agitation Management, dealing with mass protest, root level crisis resolution.
Tie up with Training Partners, Corporate Relation management, Budget & Resource Planning, Mobilization
Cost effective strategy designed & improved the revenue of the district by 37%.
Optimized Zonal Mapping & Hot Spot selection, reduced our Response time under 25 Minutes in the Urban & under 40 minutes
in rural West Bengal.
Generated additional revenue of ₹7Lakh through External Training & Tie up with training centers for ANM & GNM.
Exposed to deal with the International Communities with high level compliance and quality.
Donor Management ,Brand Promotion & advertise campaign design through persona creation & A/B Marketing.
Ethnographic study on Community Need and future expectations.
Analyzed Skill gap, designed Curriculum with team through TTT,TNA & accomplished 80%+ placement in industries as
Operation Manager.
Profile Path
From August 2016 to November 2016, worked as CSR Manager [a Joint Corporate Social Responsibility resource] for
Orion Edutech Pvt. Ltd, a Kolkata based training company & with Friends Union for Energizing Lives, based in Pune.
The role was to stream line CSR & Funding communication policy, developing standard pipe line for future Corporate
Donors, supervising existing CSR process in Raigad.
AA FOUNDATION:
Program Coordinator
Since March’24
Skills & Sustainability NGO
Lead Program Monitoring, Partner Management & Expansion, Impact Evaluation, Learning & Development,
Curriculum support, Assessment & Enhance Training Quality through Design Thinking.
Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
Collaborated with other program coordinators to achieve consistency in program objectives and services.
Developed marketing materials to promote program offerings, increasing awareness and participation rates
among target audiences.
SUNGOD FOUNDATION
June’2022 to Feb’24
Worked in COVID sample carry, Menstrual Health & Women Empowerment
Treasurer:. Functional area was Funding, Program Impact Evaluation & Process Monitoring, Quality, Operation
Supervise and Budgeting.
Ensured Project accomplishment & Tie Ups.
Worked closely with auditors to ensure compliance with regulatory requirements, avoiding potential fines or
penalties.
Reduced operating costs by identifying and implementing cost-saving measures across the organization.
GVK EMERGENCY MANAGEMENT & RESEARCH INSTITUTE :
Dec2016 to May 2022
Emergency medical transportation for the expecting mothers & new born.
Program Manager of 102 & EMLC .
THIS IS THE CSR IMPLEMENTATION ORGANIZATION OF GVK GROUP.
IN WEST BENGAL WE ARE ON A STATE GOVT. PROJECT UNDER NATIONAL HEALTH MISSION & NATIONAL AMBULANCE SERVICE
TO PROVIDE FREE A MBULANCE SERVICE UNDER “102’’ TO REDUCE MMR & IMR SINCE DEC ’16.
Responsibilities:
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Led administrative and daily program operations, complying with policies and regulations.
Identified program obstacles and communicated possible impacts to team with actionable solutions.
Utilized data-driven decision-making approaches to inform strategy development and optimize Resource,
Revenue Generation & Adaptability.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Conducted comprehensive program evaluations, monitoring, identifying areas for improvement and
recommending actionable solutions.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Delivered high-quality results by setting performance metrics and monitoring progress against targets.
ANUDIP FOUNDATION FOR SOCIAL WELFARE, KOLKATA, DELHI & EASTERN INDIA
Mar 2012 to Aug ‘16
Operations Manager
Skills & Sustainability NGO
Accomplishments
Recipient of “3”, Promotions including one double promotion during a span of 3 years with the organization
Interviewed by Megan of Bump Network on company’s work flow, mission and vision
Acquired significant exposure with ANI for skills training under UNHCR project
Represented the organization in highlighting annual performance in the visit of US Embassy representatives.
Attend partners’ meet of UNHCR (United Nation High Commission for Refugees) as well as Somali's Open
House.
Responsibilities
CSR & Corporate Client Accusation, Project Implementation, Cost & Risk negotiation.
Based on Program Monitoring & Process Evaluation bring adaptive changes to ensure Goal is met.
Define & implement strategies for enhancing client satisfaction by providing superior service quality across
projects related to UNHCR (Delhi),Techno Gurukul (TIG) a venture of Techno India Group (Kolkata) Tega
(West Bengal) ICRA,ACCENTURE,NSDC & TATA POWER (W.B) ITC,eJunction,Kanyashree.
Function as point of contact for the team and client management for creating Durable livelihood solutions to
target beneficiaries for projects.
Collaborate with various support teams in managing Fund Raising and brand promotion activities aimed at
accomplishing organizational business objectives
Set up strategic partnerships with major corporate houses for obtaining funds for various organizational events
Interact with global dignitaries and other nationals based on project requirements.
INTELLO INFOSOFT
H.R. (Assistant) & Trainer
MINDER DISTANCE EDUCATION
Sr. Trainer
HDFC BANK (ADFC, GILLANDER HOUSE, KOLKATA)
Customer Service Officer (InBound Process)
TATA TALE SERVICES LTD. (L&L SERVICES)
Customer Care Executive (Retention, Out Bound Process)
Aug 2011 – Mar 2012
Apr 2008 – Aug 2011
Jan 2007 – Apr 2008
Jan 2006 – Jan 2007
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