Raja
Ansari
SALES & SERVICE EXPERT
Work Experience
TEAM LEADER - SALES
LBF Travel India Pvt. Ltd. | July 2014 to September 2019
- Meet daily, weekly, monthly target
- Analyze clients' financial needs and offer products and services based
on those needs
- Assist and Train sales agent based on their skills
- Maintain daily hygiene such as Attendance, Login and Quality
efficiency
OPERATIONS HEAD - SALES
JBS Tehnology (Guwahati) | February 2012 to June 2014
- Met with current clients to discuss other possible financial services
they might need
- Assisted senior agents with client calls and management
TEAM LEADER - SALES & SERVICE
WNS Global Services | May 2007 - October 2011
- Meet daily, weekly, monthly target
- Analyze clients' financial needs and offer products and services based
on those needs
- Train agents to increase sales and C-SAT scores
- Maintain daily hygiene such as Attendance, Login and Quality
efficiency
- Run through daily QC to lower the loss toll gating.
Academic History
SHOBHIT UNIVERSITY
Bachelor of Arts
GOALPARA COLLEGE
HSC from AHSEC
Professional Diploma & Certification
- ADCA (Advance Diploma Course Applicant - Govt. of Assam)
- Train The Trainer (TTT) Certified
- Lean Six Sigma - Yellow belt
- Leader Check In/Out - Sales & Service
- TESL Certification - Thomson School of English (UK)
Personal Profile
I'm an all services sales agent who has worked with
numerous clients to help them achieve their
financial goals through smart and innovative ideas.
Specializations
Customer Service
Sales
Training & Development
Team Managerial Skill
People Managerial Skill
Conflict Resolution
Contact Info
Address: 544 Krishnai
P.O. - Krishnai
Goalpara (AS) - 783126
Phone: -
Email:-
Personal References
Danish Solanki
Senior Delivery Manager, WNS-
Aapu Kakati
Co- Founder, JBS-
Saket Verma
Associate Director, LBF-