- Reply rate:
- -
- Availability:
- Part-time (20 hrs/wk)
- Age:
- 42 years old
- Location:
- Iloilo City, Region 6 Western Visayas, Philippines
- Experience:
- 11 years
RAINIER VINCENT G. GARCIA
B-37 L-47 Decahomes Pavia Resorts & Residences, Jibao-an, Pavia, Iloilo
Mobile #.:-
Home phone #: - [ext: 3747]
E-mail:-
BIRTHDATE: January 24, 1983
AGE: 37
GENDER: Male
HEIGHT: 5’6
WEIGHT: 75 Kg.
CITIZENSHIP: Filipino
RELIGION: Roman Catholic
CIVIL STATUS: Single
MOTHER’S NAME: Joemel Garcia
FATHER’S NAME: Brigido Garcia
SKILLS: Excellent in oral and written communication skills, excellent in people management, expert in
multiple line of businesses specializing in sales and care services that includes Telecommunications,
Travel and Healthcare accounts. Experience in US Health Care insurance Sales, Renewal, claims and
(PNS) Provider Network Support.
EDUCATIONAL BACKGROUND
ELEMENTARY: Angelicum School Iloilo
HIGH SCHOOL: Angelicum School Iloilo
COLLEGE: St. Paul’s University of Iloilo
Course: BSBA – (Business Administration)
WORK EXPERIENCE: 11 years in BPO Industry (Customer Sales & Service) and 9 years experience as a
Team Leader/Operations Supervisor/Assistant Manager handling 15-30 customer service associates.
Teletech Customer Care Management Inc. Philippines -
● Customer Service Representative (Handled sales, Technical and General care) -
● Lead Associate / Assistant Team Lead (Escalation) -
● Team Lead / Operations Supervisor -
Vista Health Benefiting Solutions, Inc. Philippines
● Operations Supervisor – 2014 to 2016
● Handled a special program called PNS or Provider Network Support (Health Care)
● Extensive training in both State and Federal-facilitated U.S. Health Insurance
Marketplace
Hinduja Global Solutions, Inc.
● Team Manager - June to October 2016
● Managed a team that specializes in US Health insurance claims
● Training in Telephonic Case Management
WNS Global, Inc.
● Assistant Manager - October 2016 to present
● Travel vertical
● Vast training in Global travel service management
CERTIFICATES:
● Lean Six Sigma – Yellow Belt
REFERENCES:
Jasmine Rose Dumdum
Human Resource Manager
Vista Health-;-
Emelyn Gallos
Assistant Manager
Legato Health Technologies, Philippines-
Email add:-
