RAINIER LOUIE
LORETO
079 Artemio Loyola St., Bo. Obrero, Davao City, Davao del Sur 8000 I (C- I -
A Back-up Coach offering more than 1 year of experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Passionate about exceeding customer expectations to build loyalty and retention.
Adaptive Insights
Data Entry Specialist
3350 W. Bayshore Road, Suite 200, Palo Alto, CA 94303
February 2016-March 2017
Contact Information Researcher
Contact List Quality Assurance
Athletic Club Sports Co., Inc.
Pryce Tower, J.P. Laurel Ave, Poblacion District, Davao City, 8000 Davao del Sur
MAY 2015-JANUARY 2017
Operated a cash register for cash and credit card transactions with 100% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Alerted customers to upcoming sales events and promotions.
Identified potential shoplifters and alerted co-workers.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a respectful manner and in accordance with company policies.
Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Mentored new sales associates to contribute to the store’s positive culture.
Communicated clear expectations and goals to each team member.
Answered customer telephone calls promptly and in an appropriate manner.
Determined customer needs by asking relevant questions and listening actively to the responses.
3R’s Tutorial Center
N. Torres St. Bo. Obrero, Brgy. 18-B, Davao City
Tutorial Teacher
JUNE 2014-APRIL 2015
Assisted in developing student-led after-school tutoring program to teach elementary students.
Collaborated with a team to develop after-school tutorial program for students in need of extra help.
Set up lesson materials, bulletin board displays and demonstrations.
Instructed up to 5 students individually and in groups.
Promoted good behavior by using the positive reinforcement method.
San Pedro College
Guzman St, Obrero, Davao City, 8000 Davao del Sur
Bachelor of Science in Nursing
