I am a digital transformation and customer experience leader with 15+ years of experience working across global, complex organizations in EMEA and APAC. In my current role, I have managed and rolled out Stova(Event management tool) in EMEA and APAC market, starting from Adoption to making it as BAU operations. As I am the product manager for Stova, and some other existing tools i.e. SFMC, Adobe. I play dual role in my current organization where I am leading operation for EMEA market for Email campaigns, Web pages, and events. These requests are handled by Operations team, where Email campaigns are built by SFMC, Web pages are built by Adobe Experience Manager, and events are managed by Stova.