Rahul Sukhija

Maj Rahul Sukhija (Retd) Client Account Manager A multifaceted Indian Army Officer with 10+ years of experience in leading diverse & cross functional teams. Coordinated with multiple agencies and stakeholders to improve process efficiency and achieve operational readiness in high-risk VUCA environment (volatility, uncertainty, complexity, and ambiguity). Working as Client Account Manager in Pinkerton Comprehensive Risk Management. Focused on ensuring excellent service standards and maintaining high customer satisfaction. Contact Work History Address Ahmedabad, India 380015 2022-11 Current Client Account Manager - Project & Operations Manager Phone - E-mail-LinkedIn https://www.linkedin.com/in/rahulsukhija- Skills Cross-Functional Team Leadership Client Vendor relationship Operations Management Business development and planning Analytical problem solver Strategic account development Languages Hindi, English, and Punjabi Pinkerton Comprehensive Risk Management , Ahmedabad Supervised the operations and sales functions to maximize revenue, customer satisfaction, and employee productivity resulting in increment of total revenue by 18%. Contributed in generating a revenue of more than 40 lacs per month while maintaining highest standards of Client-Vendor relationships and seamless service delivery including emergency & crisis management scenarios. Oversaw contract negotiations, budget implementation, work schedules and assessed appropriate staffing to provide optimal service tot the client while ensuring training & development of the manpower. Conducted & supervised various site and Travel Threat Assessments & Intelligence analysis for domestic & global locations for the client. Indian Army Headed a project of surveillance grid augmentation on Line of Control while coordinating with various stake holders & vendors which resulted in gap free surveillance grid & achieved 90% operational efficiency. Expertise in supply chain and logistics activities involving demand estimation, sourcing, and vendor management for the Complete Process of the Procurement Life Cycle which included supply and inventory management of rations, ammunition, equipment and clothing worth crores at the Line of Control. Developed and initiated projects related to Canteen Stores Department, managed costs, and monitored revenue of 2.5 Cr & achieved in profit increment by 20%. Led UAV flying operations & remote surveillance of strategically sensitive border area for 03 years. Augmented the resources as per the requirement of strategic leaders and achieved timely delivery of strategic intelligence without any untoward incident. Planned, designed, and scheduled phases of a critical surveillance and security project at World's Highest battlefield & managed the deployment of state of the art equipment in record time period. Education- PG Diploma in Advance Weapon System - PG Diploma in Defence Management & Strategic Study: Defence Management - University of Pune University of Madras - Chennai B.Tech: Electronics And Communications Engineering Kurukshetra University Certifications- Certification in Weapon System, University of Pune. Certification in UAV flying Operations (Internal Pilot). Agile Scrum Master (ASM) Certified Protection Professional (CPP), ASIS- Pursuing