Rahul S

. . Rahul S-- SUMMARY Results-driven Talent Acquisition Specialist with 2 years of experience in recruiting, stakeholder management, vendor coordination, client relations, and document verification. Adept at managing relationships with internal and external partners, ensuring seamless recruitment processes, and maintaining compliance with legal and organizational standards. Proven track record of building strong professional relationships and optimizing recruitment strategies to meet organizational needs. EXPERIENCE Talent Acquisition Specialist Translab Technologies Pvt Ltd April 2023 - September 2024, Bangalore • Managed stakeholder relationships by collaborating with hiring managers, department heads, and senior leadership to understand workforce needs and hiring requirements. • Spearheaded vendor management efforts by liaising with external recruitment agencies, ensuring they met service level agreements (SLAs) and delivering high-quality candidates within timeframes. • Coordinated client handling by acting as the main point of contact for clients regarding recruitment progress, maintaining regular communication, and ensuring client satisfaction with the talent acquisition process. • Led document verification processes for new hires, ensuring that all required documents were in compliance with internal policies and regulatory standards, reducing compliance risks. • Conducted in-depth candidate screening, interviews, and negotiations to align talent with organizational needs. • Collaborated cross-functionally with HR and legal teams to ensure smooth onboarding processes for new employees. IT Recruiter Axilwits IT Service Pvt Ltd April 2022 - September 2022, Bangalore • End-to-End Talent Acquisition: Sourcing, screening, interviewing, and onboarding candidates. • Stakeholder Management: Managing relationships with hiring managers, department heads, and senior leadership to meet recruitment goals. • Vendor Management: Liaising with third-party agencies and vendors to ensure a consistent supply of quality candidates. • Client Relations: Maintaining regular communication with clients and managing expectations to ensure satisfaction with recruitment services. • Document Verification: Ensuring that all hiring documents comply with internal policies, regulatory requirements, and legal standards. • Compliance & Regulatory Knowledge: Expertise in compliance standards, including E-Verify, and background checks. • Data-Driven Decision Making: Using analytics to optimize recruitment strategies, improve processes, and enhance hiring outcomes. • Negotiation & Contract Management: Handling vendor negotiations, contracts, and SLAs to align with company goals. . . Customer Service Associate Altruist Technology Pvt limited October 2020 - January 2022, Bangalore • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. • Helped large volume of customers every day with positive attitude and focus on customer satisfaction. • Developed and actualized customer service initiatives to decrease wait times. • Responded to customer calls and emails to answer questions about products and services. • Resolve the issue of the customer via chat, call and email related to the Airtel Broadband accounts and Airtel app. • Acknowledging and resolving customer complaints. • Knowing our products inside and out so that you can answer questions. • Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. • Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives EDUCATION Bachelor of Commerce Kuvempu University • Shimoga • 2018 SKILLS Taleo, PeopleSoft, Recruitment, Payroll Management, Compensation and Benefits, HR Admin, Learning & Development, Employee Relationship Management, PRO Relationship Management, Rewards & Recognition, Compliance & Audits, Employee Grievances, Reports and Analysis, Change Management Applicant Tracking Systems ★★★★★ Analytics ★★★★★ Coordinating ★★★★★ Customer Service ★★★★★ Sourcing ★★★★★ Scheduling ★★★★★ SQL (Programming Language) ★★★★★ Source (Game Engine) ★★★★★ Microsoft Excel ★★★★★ Negotiation