RESUME
Objective
To secure the position of Office Executive with positive work environment where my organizational and planning skills are fully utilized.
Profile Summary:-
6 Month of experience as a RM in LIC.
5+ Years of experience as a Sales Coordinator at Idea Cellular Ltd.
3 Years of experience as Team Leader at Writer information Management Services
Good presentation and communication skills.
Very much active on given deadlines, resolving problems independently, using initiative to improve processes and working hard to meet organizational objectives.
Good experience of Team handling over pan India.
MIS Reporting and Coordination with team Pan India.
Client Support.
Cost and Budget management.
Handle the team of over 100+ FOS over North India.
Computer Proficiency:-
working with excel spreadsheets, documents and Presentations using MS OFFICE
Application Knowledge: Internet, Social media.
Typing Speed 40 wpm
Working Experience:-
1. Writer Information Management Services-Gurgaon-Haryana-India
Designation: Team Leader (executive operations)
Duration: From Mar-2018 till present
Key Responsibilities:
Coordinate with Clint regarding process related issue and performance.
Supervise all active project of writer in north India like (India bulls PL, IIFL, Team Lease, Mobikwik PL, Capital Float, Early Salary, Amazon & Make My Trip KYC, Liqui Loans, Bajaj Allianz life insurance, Exide Life Insurance, Kotak 811 KYC, Paysens, Amazon Pay KYC and Ola Money KYC Etc.)
Coordinates with other Team leaders and Tele callers regarding process related issues and queries.
Take care all the MIS and Database of every project with end to end update.
Monitor Daily weekly and monthly report of each project allocation vs. Closures.
Maintain the Attendance of all the salaried staff including TL and Tc.
Manage inventory records of documents collection and submission in Gurgaon Where house for inventory.
POD Details of Each and every cases collected by FOS team during the working days...
Maintain Monthly FOS Productivity file for Billing and salary processing.
Coordinate with HR for Team changes like replacement and new requirement as per new locations added to our territory.
Filed coordination on 7 states over 33 cities with FOS and customers regarding quires and complaints with the help of 3 team leaders and 1 Tele caller.
2. Idea Cellular Ltd (on Third Party Rolls) New Delhi-India
Designation: Sales Coordinator (For NEB- National Enterprise Business)
Duration: From May 2013 to till Jan 2018
Key Responsibilities:
Scheduled and set up meetings, appointments, conference calls
Handled internal and external calls
Set up, maintain and improve data management systems
Conduct research, organize data, generate reports
Arrange and co-ordinate meetings
Data Entry of Customer Demographic details using Crystal software for Postpaid connections
Database and MIS Reports
Team Attendance and Daily, Weekly and Monthly reports Management
Coordination with BDE for Contact Point Verification (CPV) related queries and number activation
Coordinate with BDE for product Related Quires also Daily sales target
Coordinate with Senior SD team (Services Delivery) for cases activation or Further Process
Bulk Number Activation of AMR Number of Electricity Companies.
3. Standards Services New Delhi-India
Designation: Backend Executive
Duration: From Mar 2012 to Apr 2013
Key Responsibilities:
Taking care of postpaid verification & Service Provisioning within turnaround time.
MIS Management.
Distributions of Address Pickup file to Pick up executives Of respective area
Managing Contact Point Verification (CPV) Backend activities
4. LIC, New Delhi-India
Designation: Sales Executive (RM)
Duration: 6 Month
Key Responsibilities:
Policy Sale to the Customers.
Showing the benefit and insured plan to the customer.
Login the policy after customer confirmation.
Coordination with Existing customers for new Business generation also service related questions solutions
Academic Qualifications:-
Bachelor degree in Comm3erce (B.Com - Accounts) from Delhi University SOL in Year 2015
12th from C.B.S.E in 2012
10th from C.B.S.E in 2010
Strengths:-
Self-motivated and Quick learner
Positive thinker and Solution provider
Always Ready to accept challenges with high degree of responsibility with team work
Good communication and interpersonal skills
Business minded, commercially aware
Comfortable in dynamic working hours.
Always ready to learn and fight with the new challenges.
Personal Details:-
Date of Birth : 9th Jan, 1994
Sex: Male
Marital Status: Single
Languages Known: English, Hindi and Punjabi
Nationality: Indian
Declaration:
Hope above given information satisfies the requirement which you are looking at the moment. I shall furnish the any further information if needed. Reference also can be provided upon request.
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