Professional Summary
Proven experience in Business Development, Market research, Analysis, Report writing and Presentations (C-Suite)
Hands on experience in collecting authenticated data from various markets and competitors
Good experience in identifying the challenges of the target markets and deriving probable solutions.
Good experience in conducting insightful market assessment studies, competitor analysis, product/brand analysis, industry and company analysis
Business development, inside sales and management experience in B2B product/services, Key account management and developing branding/awareness programs.
Target driven, accurate in strategizing & problem solving. Innovative and thoughtful, demonstrated operational skills, self motivated, self disciplined.
Fast learner in new industries and able to quickly adapt changes within the business or process
Skills:
Excellent communication, interpersonal, analytical & methodical research and technical skills
Proven leadership , management and problem solving skills
Demonstrated proposal writing skills and great ability to analyze & develop concise reports
Expertise in documentation, report writing, business presentation and analyze RFP/RFQ
Sound knowledge of MS Office Applications, Hubspot, Photoshop, HTML, Visual studio
Hands on experience of survey platforms Survey monkey/Typeform and information sources Wards auto, IBIS world, DNB, Bloomberg, Factiva, Hoovers
Other Professional Interests/Hobbies
Product invention and New product development
Applied for a design patent (waiting for approval-CBR No.29164)
Startup mentoring and Management consulting
Personality development training
Developing and conducting Marketing Campaigns
Regular reader of HBR
Professional Experience
Formative Technologies LLC, MN, USA-Jan2019 till date
Inside Sales & Market Research Analyst (Dedicated Consultant-WFH)
Duties
Identify key contacts and set up initial meetings, introduction of company products and services
Conducted insightful market assessment studies, competitor analysis, product/brand analysis, industry and company analysis
Possess thorough knowledge of the products/services, generating leads through reliable sources, identify and qualify new opportunities/prospects, assessing client requirements and presenting competitive advantage, closing the deal, develop SOPs and repetitive sales model.
Prepare customized business proposals, RFI / RFP. Thorough understanding of business requirements, develop business models/plans and respective pricing structures, estimating resources and timelines
Creating value proposition by defining target clients, need of the services with transparent mission. Managing virtual team, train and lead as per project requirements
Database creation and management on Hubspot
Hubspot analytics and reports. Research on school transportation system and barriers
Goldsberry Consulting LLC., NC, USA- Aug 2013 to Jan 2019
Market Research Analyst (Dedicated Consultant-WFH)
Worked on various markets majorly Transportation networking, Automotive, Retail, Training/CL, Marine, Medical devices, Health Care and other industries.
Developed and handled complete sales process for business services and successful in new client acquisition and engagement
Duties
Conducted insightful market assessment studies, competitor analysis, product/brand analysis, industry and company analysis
Involved in the development and execution of custom and strategic analysis projects, develop high level presentations as part of branding and awareness program.
Providing ad-hoc data analysis and insights based on specific client requirements.
Authoring reports containing actionable recommendations and making presentations
Strategy, Planning and Problem solving. Defining and implementing 4Ps (Product, Price, Place, Promotion) and 3Cs (Customer, Competitor, Company), Build and develop GoTo Market strategy
Responsible to generate and qualify new sales opportunities/leads over the phone and via email. Make cold calls and follow-up the prospects, Identify key decision makers within target organizations
Follow-up, update the process, communicating with clients to understand and document the business objectives
Conducted in-depth data analyses using contemporary and advanced research tools and methods
Ensured quality compliance and timely delivery of research services/consulting projects.
CanGem Technology Services, Vizag- Startup
Jan 2010 to Jul 2013- Manager-Marketing Research
Bootstrapped from the scratch and converted into a good establishment
Built long term relationship with international clients
Managed and successfully delivered small web sites to complex web applications developed in different platforms which include ASP.Net, PHP, HTML5
Duties
Account management and operate as the lead point of contact for all matters specific to the clients
Build and maintain strong, long-lasting customer relationships
Communicate complex technical data and statistics clearly and understanding key business drivers
Identify new prospects and interact with existing customers to increase revenue
Possess sound knowledge on execution of each and every project from start to the end
Ensuring that proper procedures and practices are in place so that maximum efficiency is achieved
Reviewing client feedback and work on ways to improve processes and service levels
Having keen understanding on team concerns; resolve issues related to project/performance/generic and transform negative vibes into positive vibes to regulate attrition
Conduct one-on-one meetings to understand team concerns and derive information that could help benefit the project
Conduct motivational/personality development workshops on weekends to improvise overall team performance
Intellisight India Ltd., Hyderabad- US Healthcare
Nov 2007 to Jan 2010-Sr. Analyst/Lead-Accounts Receivables
Duties:
Responsible to work on clearing house(front-end) reports; work ,manage and take appropriate actions on the same
Prepare and place claims aging reports and various other reports in the work location path on monthly bases.
Address the complexity of issues requiring immediate attention and resolve. Coordinate with the client to get approval for appropriate action on the same.
Analyze the claim-denial reports and take appropriate action which includes calling Insurance companies, request to review claims and release of payments
Train and supervise team members in areas of procedures, client requirements and systems operations.
Building a team that effectively follows SOP’s and fulfills client requirements.
Driving the team to deliver high performance in terms of individual targets maintaining the set quality standards.
Leading workflow distribution and managing the team to ensure SLA is satisfied.
Training, motivating, coaching, evaluating the team members.
Prepare weekly/consolidated production and quality reports of the team.
Conduct Team meetings and train on professional skills.
Apollo Health Street, Hyderabad-Healthcare
Sep 2005 to Oct 2007-Sr. process executive
Duties:
Verifying the reasons of the claim-denial with the Explanation of benefits (EOB).
Analyze the reasons of the claim-denial
Taking the necessary actions on the denial if incorrect, re-filing the claims to the appropriate payer.
Taking global actions in situations where the claims have been sent to the payer and no correspondence received from the payer-end for long time.
Taking the necessary actions on the claims which were rejected at the provider front end.
Mentoring the fresher’s, make them understand and follow the process. - Worked in BPO companies as Jr. / Sr. process executive
Education
B.Com (Computers)-AGL College, Visakhapatnam, India
Diploma in Computer Applications, NIIT
Professional development-Open Course Ware
Diploma in Project Management
Diploma in Business intelligence and Knowledge management
