Rahul Basu

RAHUL BASU Mobile: - ~ - E-Mail:-~-Skype Id:- Managerial assignments in HUMAN RESOURCES/ ADMINISTRATION with a growth oriented organisation AN OVERVIEW A Masters in Business Aadministration from West Bengal University of Technology, Accomplished career growth with more than 20+ years of experience in the areas of Human Resources & Operations Management. Last company served Al Turki Enterprises LLC in Muscat, Oman. Proficient in supervising team for running successful HR function. handling standard procedures for 38,000+ employees & experience of developing procedures, service standards for business excellence. A thorough implementer with abilities in delivery management focusing on maximizing internal customer satisfaction and quality. Solutions-driven with significant experience in handling all aspects of HR functions. Demonstrated abilities in shaping and implementing strategies aimed at achieving results by leading and motivating the workforce towards accomplishing business and corporate goals. Highly competitive, self starter, disciplined and goal oriented professional. Possess excellent interpersonal, communication & organisational skills with team management & customer relationship management skills. ORGANISATIONAL SCAN Sep’ 18 to May’ 20: Al Turki Enterprises LLC, Muscat, Oman Employee Administration Manager ● ● ● ● ● ● ● ● ● ● ● ● ● KEY RESULT AREAS: Assisted the project management team in improving the efficiency through surveys and other motivational plans. Responsible for vendor management and administered the vendors for sub-contracting work. Right from negotiating with vendors, registering them, providing them PO to final mobilization. Also de-mobilization is an integral part. Handled a team of 185 Time Keepers and in a span of 7 months have brought in a cultural change in the working style of Time Keepers. From a mere Time Keeping function have re-structured the job responsibilities of Time Keeper to a Site Administrative role. Have successfully initiated the process of Grievance handling procedure which was earlier not handled by them. Have brought strict regulations amongst the Time Keepers with 4 times attendance scanning in a day instead of 2 times. Have re-designed the power point presentation for Time Keepers and Foreman for better productivity in accordance to the company’s norm. Absconding and Attrition percentage reduced by 20% as all Expats who were not expected to return back have successfully joined back. In Recruitment have been able to close few vital senior level positions. Was working on Company’s project on Digital Time office, Digitization of Production Incentive, Categorization of Position. Have developed the concept of Time Keeper evaluations, Survey, Skip Level Meeting, Performance Improvement Plan (PIP) and Whistle Blow Policy (which were not prevailing before). Auditing the team members on frequent basis and training them on the areas of development. Addressing the new joinees (Expats) on the Cultural Aspect of the country. Maintained a confidentiality of personal files and information. Aug’ 13 to Sep’ 18: SMCC Construction India Limited, New Delhi, India (A Group Company of Sumitomo Mitsui, Japan) Sr. Manager - Human Resources ● ● ● ● ● ● ● ● ● ● ● ● KEY RESULT AREAS: Have practiced, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce Ensure efficient design and delivery of all HR policies and ensure they are in line with industry practices Ensure coordination & implementation of services, policies, and programs through Human Resources staff; and assists and advises company managers about Human Resources issues. Manpower Planning and Recruitment across PAN India and Overseas for all levels in alignment with the competency level. Have successfully brought down attrition level from 4% to 0.5%. Developed interview guides that where based on behavioural interviewing. The guides where created around the company culture and core competencies. Make right people available at right time by recruiting, training and developing talent. Maintained the TAT for filling up of the positions. Managed agency and vendor relationships for talent acquisition. Administration of the human resources policies, procedures and programs in the area of benefits, compensation, employee relations, training and development, performance management and organisational development Refine organization structure to align with the market and delivery requirements. Division participation in all talent management and leadership development initiatives ● ● ● ● ● ● ● Build and maintain effective working relations with management and employees to provide advice and counsel to both on employee-related and organizational matters. Protect interests of employees and the company in accordance with company Human Resources policies. Been the champion of employee needs; Improve retention by implementing career progression and attractive reward and recognition systems. Dealt with Surveys and Employee Engagement Activities. Mentor and guide leaders to manage their own performance and of their teams and create pipeline of potential leaders. Improve training and development related processes, to include identification of training needs, design, delivery and evaluation of development programs. Coach and develop HR team members to achieve business plan objectives in alignment with application of the People Strategy. Apr’ 11-Jul’ 13 Shapoorji Pallonji & Co. Limited, Kolkata Deputy Manager – Human Resources Manpower Planning & Recruitment: ● Discuss, understand and obtain from HODs manpower needs, discuss with DGM-HR and obtain approval for overall manpower budget requirements meeting short term and long term objectives in line with project requirements including relocation of manpower. ● Plan and ensure timely recruitment of best personnel within salary bands as per policy. ● Through departmental meetings, co-ordinate and monitor progress to suitably plan action. ● Liaise & select consultants for specific positions, facilitate contract signing and ensure timely recruitment. ● Conduct interviews, negotiate and finalise candidates as per budget. ● Conduct campus recruitment process. ● Check references and complete verification. ● Understand profile of the candidate to position and compute salary, discuss & rectify, obtain approval from the concerned HOD. ● Prepare Offer Letter as and when required. ● Update recruitment status report. Joining & Induction: ● Working on Joining formalities. ● Prepare induction matrix; follow to ensure induction process is administered properly. ● Administer pre-employment medical tests and check fitness. ● Assist in completing bank formalities. ● Updating joining status. Performance Management: ● Prepare confirmation / revision list for Permanent / Retainers / Project Based employees / Trainees, send to respective HOD, Project Managers & Project Coordinators to follow up for timely assessment. ● Remind to receive in time, check & discuss with HOD, send to HO & follow up as necessary for issuance of confirmation / extension letters, update ERP, distribute. ● Facilitating performance appraisal process in line with company policy. ● Facilitate counselling and manage employee expectations. HR Administration: ● Prepare timely MIS of staff strength, separations, joining, Regional Transfers. ● Prepare Productivity & Attrition Reports. ● Dealing with IR related work. ● General correspondences and any other assignment that may be given. ● Visit project sites and conduct HR audit. ● Assist in ensuring all employees attendance are recorded and any deviations are communicated with reason and understanding. ● Liaise, network and communicate with professional Institutes as and when required. ● Oversee timely attendance is sent to finance for salary processing. Training: ● Assist in technical and behavioural trainings as and when conducted. ● Completely responsible in allocating students for vocational trainings / internships. ● Was associated with the in house supervisory training school in Rajarhat, Kolkata and after campus recruitment from ITI and related colleges engaging them for 3 months of training in different field like welding, mason, carpenter etc, ● Monitor training calendar is adhered to. ● Ensure training needs are identified, prepared and recommended as necessary. Analysis: ● Computing Engineers and Staff Productivity Report taking into consideration the work done for the month & quarter. ● Attrition analysis-working on month wise attrition, reasons for attrition, grade wise attrition, project site wise attrition & attrition on tenure (on a monthly basis). ● Quarterly MIS on per head staff cost for Commercial department. ● Reports on Campus Recruitments (as and when campus recruitment takes place). ● Preparation of Grade, Salary and no. Of staffs in a particular site on a monthly basis. ● Staff count and filtering exact engineers count for Planning department (EPR & SPR). ● Calculating training man-days and man-hours. ● Any adhoc analysis job. PREVIOUS ASSIGNMENTS Apr’ 10-Apr’ 11 Aptech Computer Education (Franchisee) as Centre Manager Jan’ 06-Apr’ 10 Firstsource Solutions Limited as Team Leader and Process Trainer Aug’03-Dec’05: Browndove Healthcare Pvt. Ltd., Kolkata as Sales Coordinator – HR /Admin. � � � � � � � � � � � � � NOTEWORTHY CONTRIBUTIONS Completed 2012 appraisals for almost 1000 employees across eastern region within the stipulated timeline in Shapoorji Pallonji & Co. Ltd.. Have visited and successfully conducted campus recruitment in more than 15 colleges in a span of 3 months along with our technical team. Have assisted in successfully completing the annual day function and picnic along with employees and their families. Have organised football and cricket tournament on intra region level. Have organised health check-up for employees working at site aging above 50 years. Functioned as key member of the BCP team: received appreciations from senior management for smooth execution of work with attendance of 85% of advisor coming to work during “Bandh” (Strike) days in Kolkata. Have conducted almost 30 batches of pre-process training for new recruits. Have worked on a Lean Project all by myself on transport and implemented a tool in excel thus reducing the defaulters percentage and saving cost for the company. Have made an attendance tracker in excel and floated in all the project sites. Saved a lot of manual work and the process became faster. Got nominated as a Mascot and part of the “Corporate Communication” team of the company. Proficient in MS Office. Have made good number of trackers and analysis jobs in MS Excel with complex formulas. PROJECT: Worked on star project for people coming in late, employee satisfaction and performance for new employees (Have been certified with a 3 star) CERTIFICATE: Have completed certified training on Competency Mapping, Assessments and Development Facilitated as the: ▪ ▪ Anchor for Annual Day Function Facilitator for office picnic Underwent following professional trainings & workshps: ▪ Train the Trainer Program ▪ I-Discover Workshop ▪ Workshop in MS Excel ▪ First Aid Program ▪ Certified for Star Certification Presentation ▪ 2 days recruitment workshop (got certified) ▪ Six Thinking Hats ▪ Six Sigma Yellow Belt ▪ Conflict Management ▪ Fun at Work ▪ Time Management ▪ Auditors Training KEY SKILLS Communication - Deals with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions. Problem solving - Resolves in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions, efficiencies and high level of quality. Business awareness ● Understanding an employer’s goals and how I could contribute to achieving them ● Being aware of current economic, political or environmental issues affecting the employer ● Discussing basic financial concepts Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific team goals. Numeracy - ● ● Making simple calculation Interpreting ideas and drawing conclusions from numerical information ● Identifying trends and patterns in data Planning and organizing - Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner. System Knowledge - MS Office, SAP Training - Have Promoted Individual and Organisational Competence by Synergising Intellectual, Emotional and Social Skills. Apart from regular training have also imparted soft skill trainings like ergonomics, excel, communication etc. Recruitment – Have built competency mapping across all divisions to recruit the right candidate for the right job. Expert in Internet data mining, professional networking, branding and passive candidate sourcing. SCHOLASTICS 2005 Masters in Business Administration – Marketing & HR, from Institute of Business Management and Research, affiliated to West Bengal University of Technology (approved by All India Council for Technical Education (AICTE) and Ministry of Human Resource Development (HRD) Government of India) Secured 1st Division 1998 Bachelor of Commerce from University of Calcutta. Secured 2nd Division 1998 Software Diploma (2 years) from NIIT. Secured 71% Modules: Computer Concepts, MS-DOS, LAN, MS Office, Windows, Graphical Presentation, Fox Base, Fox Pro, UNIX, Sybase (SQL Server), TCP/IP and Windows NT Academic Achievement: � Graded with "Excellent" for the major project during MBA � Scored 88% in Project Seminar PERSONAL VITAE Date of Birth Permanent Residential Address Present Address : : : Linguistic Abilities Marital Status Passport Number : : : 7th November, 1975 73/3, Golf Club Road, Tollygunje, PIN Code-700 033, Kolkata Flat No. 53, 5th Floor, Plot No. 155, 44 Apartment Building, Way No. 9999, Ghala, Muscat, Oman English, Hindi & Bengali Married P-