Rafya Kiana

Rafia Andleeb Kiani Nationality: Pakistani – MS: Single Pakistan, Islamabad PROFESSIONALISM: |Sales & Operations Executive| |Business Development| MBA (Project Management) CONTACT NUMBER: - EMAIL: - CAREER OBJECTIVE To employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise. CAREER SUMMARY Motivated and highly energetic professional with a passion to succeed and excel. Reliable as a fully contributing, responsible and accountable personal with an ability to work under pressure. Endowed with a passion for winning as evinced through demonstrated excellence in the academic areas. Possess more than 2 and half years of experience in Pakistan. Skilled in all aspects of Project Management, Marketing and Customer Services. Proficiency in managing entire office infrastructure and facilities to ensure operational fitness thereof at all times. Self-starter, creative problem solver, top performer gaining consistent recognition. Proficient in handling Business development activities, establishing healthy and prolonged business relations with clients. Easy going by nature and team player, able to handle marketing issues and resolve problems. Proven ability to manage multiple assignments efficiently while meeting tight deadline schedules. PROFESSIONAL EXPERIENCE SALES & MARKETING EXECUTIVE: (11 Dec 2017-Present) Defense Housing Authority Islamabad • Working on NFC, Monthly Sales Reports. • Planning and project managing marketing events and evaluating their success. • Planning and coordinating corporate events. • Contributes to the development and executes marketing programs to achieve stated objectives regarding revenue, profitability. • Work on ERP systems for Reporting. • Supporting the marketing manager in day to day marketing activities. • Monitoring random calls to improve quality, minimize errors and track operative performance. • Maintaining and improving customer information center operations by monitoring system performance, identifying and resolving problems, preparing ad completing action plans. • Provide relevant information and help solve queries of clients. • Monitoring competitor activities and products. Internship in MOL PAKISTAN OIL & GAS Company (1st June 2012-30th Aug 2012) • Obtained the understanding of monthly security cost report. • Worked on daily cost report. • Worked on withholding tax challans, Maintained proper record of withholding tax certificate. • Obtained broad understanding on invoice logging, its verification and approval stages (Payables workflow) into the IBM –MAXIMO (Accounting System). • Obtained a broad understanding of award comparative statement. EDUCATION • B.COM • MBA Project Management ACHIEVEMENTS /TRAININGS • Customer Care & Time Management • Executive of the quarter • Executive of the year 2017 INTERPERSONAL SKILLS • Ability to operate under pressure and deliver to demanding deadlines. • Result driven, forward thinking with a problem solving mentality • Able to self start and own improvement initiatives. • Capable of working under limited supervision, prioritization skills, willingness to accept responsibility when delegated. • Good presentation and interpersonal skills, proved to be a good team player. REFERENCES Available Upon Request