I am Rafi Ahmed, a dynamic and results-driven professional with a strong academic foundation in Business Administration and extensive hands-on experience in marketing, customer relationship management, and HR compliance support. My journey from managing on-the-ground marketing campaigns to thriving in remote, cross-border operations reflects both my adaptability and commitment to professional excellence.
After earning my Bachelor of Business Administration (Major in Human Resources Management) from East Delta University, I embarked on a career that allowed me to merge creativity with analytical insight. My early experience as a Marketing Executive at Century Group honed my ability to develop and execute marketing strategies, manage client relationships, and drive measurable results. Through targeted campaigns and data-driven approaches, I successfully boosted sales performance by 20%, demonstrating my capability to transform insights into impact.
Currently, I serve as a Customer Relationship Executive and HR Compliance Support for a licensed home-health care agency in the USA, operating remotely from Bangladesh. In this role, I manage caregiver files, verify HR documentation, and ensure compliance with U.S. regulations while maintaining seamless communication between management, staff, and clients. My proficiency with tools such as Google Sheets, Microsoft Office, and HHAeXchange enables me to optimize workflow efficiency and maintain precise records in a fast-paced, high-stakes environment.
In addition to my professional roles, I work as a Virtual Assistant at Ray Advertising, where I contribute to event coordination, research, content writing, and calendar management. These responsibilities have further enhanced my multitasking, organization, and communication skills — essential traits for success in today’s global digital workspace.
I pride myself on being a motivated, reliable, and people-oriented individual, capable of maintaining professionalism and empathy in all interactions. My education and training, including courses from Coursera and Lectera on leadership and market adaptability, reflect my continuous pursuit of learning and self-improvement.
Fluent in English and experienced in cross-cultural communication, I am passionate about contributing to organizations that value growth, teamwork, and integrity. Whether working independently or collaboratively, I consistently strive to exceed expectations, build meaningful relationships, and deliver results that make a lasting difference.