Raffy Munez

R A F F Y M U N E Z SOCIAL MEDIA MANAGER GRAPHICS DESIGNER VIDEO EDITOR ABOUT ME I am a Virtual Assistant who's ready to dedicate his time and effort to the company's success. My experiences have taught me to become a goaloriented and results-driven person whose main goal is to provide excellent output to clients and exceed their expectations. EDUCATION CORDOVA PUBLIC COLLEGE- | BS HOTEL AND RESTAURANT MANAGEMENT EXPERIENCE SKILLS 2018 Graphic Design Video Editing Social Media Communication Organizational Time Management Calendar Management Podcast Editing Supports customers by providing helpful information answering questions, and responding to complaints. Help ensure that customers are satisfied with products, services, and features. Answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes. 2021 CONTACT Telegram: - Whatsapp: - Skype: live:raffy.munez-- TELETECH HOLDINGS INC. CUSTOMER SERVICE REPRESENTATIVE JFH ENTERPRISES LLC EXECUTIVE VIRTUAL ASSISTANT Handled the company’s online presence. Regularly updated the company’s online stores. Monitored ongoing marketing campaigns. Prepared presentations for progress report. Product research. Item listing. Monitoring prices variation. Competitor research