Rafal Smetek

R AFAL S METEK Tel: +44 - Email:-Profile A dedicated, organised and motivated individual who has wide range of experience, able to work in busy environments and produce high standards of work. Maintaining excellent management skills and having the ability to work as part of a team whilst also being capable of using own initiative. Having a proven ability to effectively work with people at all levels of responsibility. I am ambitious, motivated and have an excellent work ethic and positive attitude. I am punctual, eager to learn and an excellent collaborator. I am flexible in working and consider myself to be a good problem solver who takes professional pride in my work. I apply meticulous attention to detail, offering a collaborative approach to teamwork and a disciplined work ethic to ensure high quality and standards. I am happy to use my own initiative but also take instruction well, whilst ensuring all health and safety requirements are met, working at a high standard to ensure work is completed to a professional level. I am now looking for a new challenge to bring my discipline, individual drive, commitment, and a first-class can-do attitude to delivering all work scopes safely and on time with a company that values passion, positivity, integrity and hard work. Key Skills ▪ Innovative and Creative Thinker ▪ Relationship Building ▪ Problem Solving ▪ Analytical & Detail Orientated ▪ Health and Safety ▪ Excellent Communication Skills ▪ IT Skills ▪ Self-Starter – Working on own Initiative ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Flexible and Adaptable Working Effectively Under Pressure Customer Focused Critical Thinking Dependable Following Work Scopes Following HSE Practice Quality Standards Career Overview Bet365 July 2022 - Present Studio Operator – Stoke on Trent ▪ Creating and managing the display of country specific content on the Bet365 sports book on both mobile and desktop platforms. ▪ Martyring our presence across a range of media, ensuring content is both compliant and current. ▪ Sending internal and external communications ensuring content delivery is effective. ▪ Liaising with providers to ensure to displayed statistics across our sports book are up to date. ▪ Playing team kits to the promoted fixtures in response to live streams and television pictures. ▪ Completing any additional administrative duties to support the display of website features. ▪ Working on a 6-month secondment (January 2023) in Malta, training teams and assisting with opening a studio department. JCB May 2022 - July 2022 Assembly Line Operator - Uttoxeter ▪ Reading and understanding instructions whilst following established procedures. ▪ Collecting all material and equipment needed to begin the processes. ▪ Taking precise measurements to ensure perfect fit of components. ▪ Taking a logical approach, recognising the problem and its type, observing to ensure a clear vision from all angles, and finding possible solutions. ▪ Implementing and supporting effective working practices and systems as required to continuously improve work scope delivery. GXO Logistics August 2021 – May 2022 Warehouse Specialist - Stoke-On-Trent ▪ Performing physical verification of inventory and reporting and documenting technical issues. ▪ Reviewing and analysing system specifications. ▪ Executing test scripts and reviewing results. ▪ Decision making, implementing the required process resulting with the best outcome. ▪ Complying with all relevant procedures and deliver high standards of safety performance during all operations. ▪ Responding promptly and effectively to changing circumstances, planning for contingencies and managing conflicting priorities. Iforce Limited April 2021 – September 2021 Team Leader and First aider ▪ Setting clear team goals for a day, delegating tasks and set deadlines for the team. ▪ Creating an inspiring team environment with an open communication culture. ▪ Working flexibly to accommodate the changing needs of the business, working long hours and taking on additional responsibilities. ▪ Using excellent communication skills at all levels while remaining dedicated to ensuring understanding of company requirements and procedures. Iforce Limited October 2019 – April 2021 Warehouse Colleague, Stoke-On-Trent ▪ Sorting and placing materials or items on to racks and shelves. ▪ Preparing and completing warehouse orders for delivery, ensuring a high standard of housekeeping. ▪ Ensuring quality assurance of all work scopes are maintained, and all work is performed in accordance with company policies Developing excellent communication skills, an effective listener, understanding other people’s points of view. ▪ Working as part of a team to complete job to an exacting standard. Warehouse Operative YPO June 2019 – August 2019 Picker and Packer - Wakefield ▪ Overseeing stock replenishment, maintaining a high level of health and safety standards. ▪ Packing warehouse orders as necessary and managing pick ticket orders. Earlier Career ▪ Ashgrove Care Home, Kitchen Assistant, Wakefield ▪ Handmade Burger - Kitchen Assistant - Wakefield ▪ Nisa Local - Shop Assistant - Wakefield ▪ National Citizenship Service Education, Professional Qualifications & Training ▪ BA (Hons) esports ▪ BTEC Level 3 Diploma in Public Services – Distinction ▪ BTEC Level 2 Diploma in Public Services – Distinction References are Available Upon Request 2018 - - - - 2016 ▪ ▪ ▪ First Aid Driving Licence Languages - Polish, English and Russian