Rae Castanos

KATHLEEN RAE CASTANOS SALES REPRESENTATIVE / APPOINTMENT SETTER WORK EXPERIENCES BDC Angels LLC Social Media Appointment Setter February 2025 • Generate leads and schedule appointments for a sales team • Arrange meetings or calls between qualified leads and the sales team. • Ensuring clear communication of details. • Maintain consistent engagement with prospects on social media. • Providing valuable content, answering questions, and building rapport. • Track social media performance, analyze campaign effectiveness. • Provide insights to improve outreach strategies. PROFILE Career Objective: I want to build a long-term career in a company where I can contribute my knowledge and skills and apply my potential. Through my work-life experiences, I have strengthened my interpersonal skills. I am a fast learner and can work with minimal guidance. I am aware of what is expected of me. I would love to be with a team where I can share the same passion, compassion, and work ethic. A team that has the same values and professionalism. CONTACT PHONE: - (whatsapp) EMAIL Nowcom Corporation “Westlake Financial”- Dealership Service Representative September 2024- January 2025 • Assist the dealership finance manager in checking all the documents provided by the customers and ensuring they were within requirements. • Call the customer, employer, and references to verify the information provided. • Read and understand the buy program and inform of the importance of complying with the required Stipulations and verification. Auto Boutique Texas- Appointment Setter November 25, 2021- July 2024 • As an Appointment Setter, my responsibility is to generate and qualify leads to schedule appointments for our sales team. • Identify and research potential clients through various sources, including online databases, social media, and industry networks. • Reach out to potential clients via phone, email, or other communication methods to introduce our services and set appointments for our sales team. • Coordinate and schedule meetings between potential clients and the sales team, ensuring all relevant details are communicated and recorded accurately. • Conduct follow-up calls and emails to nurture leads and confirm appointments. Accenture Philippines Incorporated (Google Domains account) – CSR October 5, 2020 - May 11, 2022 • Responsible for delivering impact analysis and insights for the specific domain to which the individual is aligned. • Help users manage their domain DNS settings, linking their domain to website and email services. • Process payment for the domain services and registration. - DirectTV and AT&T account / Metro by TMOBILE -CSR January 29,- SKILLS • • • Adaptability Listens and build rapport Balancing multiple task and prioritizing appointments Answer incoming calls and emails from customers. Identify and assess customer needs to achieve satisfaction. Provide accurate and timely information about products, services & promotions. • Handled customer complaints and resolved issues efficiently. • Escalate complex issues to the appropriate departments. • Maintain accurate records of customer interactions and transaction