WORK EXPERIENCE
General manager
Hotel Andjelika, Kragujevac | 2015 - present
RADUNA
KOVAČEVIĆ
MANAGER
RECRUITER
Profile
High effective manager with more than 5 years
of experience in managing hotel operations,
including administration,finance,selection and
recruitment. Exceptional communicator with
great communication and negotiation skills.
Being self-initiative and proactive got me
inspired to seek career change and aim to grow
and build my career in an international
environment.
Skills
- English language - excellent - in skills
speaking, writing
- German language - B1
- High attention to details
- Ability to prioritize while multitasking
- Leadership skills
- Adaptability and willingness to learn and grow
CONTACT DETAILS
Cell: -
Email:-Address: 19 Oktobar 289, Kragujevac
- Demonstrating visible operational leadership and management to
the team of 6 employees
- Develop and implement programs that drive improvements in
employee engagement
- Implementation of business policy , organization work and hotel
business
- Analyzing, monitoring and planning the business activities in
coordination with the owner
- Complete finance and budget management
- Bank account administration: tracking of balance, preparation
and execution of payment , follow up the payments
- Update accounts receivable and issues the invoice
- Business development and client porffolio management
Head of Front Desk
Hotel Zeneva, Kragujevac | 2014 - 2015
- Managing reservation, completing the procedures upon guest
arrive/leave, handling any complaints or queries
- Maintaining excellent customer services
- Administrative tasks: making invoice and accounts,
accomplishing all payment task, e-banking
Sales and Recruitment coordinator
Pure home LTD., Novi Sad | 2010 - 2013
- Creating a job description and job advertisement for the open
sales vacancy
- Leading and monitoring the whole recruitment process, with more
than 50 sales advisor recruitment in 2 years
- Scheduling the selection and interviewing process
- Monitoring the onboarding process and active participation in
the new employee's education
ACADEMIC HISTORY
Faculty of Science, Novi Sad
Bachelor with honours in management | 2006 - 2013
COURSES
2020 - NLP ( Energy House, Beograd )
2020 - DNK sales process ( DNK Akademija, Bojan Kovačević,
Zagreb)
2018 - German Language ( Ibis creative, Kragujevac )
2017 - Basic training for HR associate ( Moja Obuka LTD, Begrad)
2017 - Advanced administrative business skills (Moja Obuka LTD,
Beograd)
2015 - Business management in Business Information System
Taur ( Eduka Plus, Kragujevac)
2010 - LCCI Written English for Tourism ( Faculty of Science, Novi
Sad )
