RADNEY G.
LULA
Social Media Manager | General Virtual Assistant | Email/Chat
Support Representative
MY BACKGROUND
Energetic, adaptable, and
resourceful. Email and chat support
WORK HISTORY
rep with good track record and
SPi Content Solutions (BPO Company-
plenty of experience in the BPO
My role is to create a detailed ALT TEXT
industry. I thrive in dynamic
caption for books diagrams, images and
environments and love nothing
illustrations for visually impaired individuals.
better than new challenge where I
I also edit some textbooks captions with
can utilize all my skills and make a
grammatical errors.
significant contribution.
ECE Contact Centers (BPO Company)
CONTACT DETAILS:
SOCIAL MEDIA MANAGER AND LIVE CHAT
SUPPORT SPECIALIST |-
Website:
My role is to provide real-time support and
radneylulasmm.wordpress.com
chat through different Social Media
Phone No: -
Email Address:-Address: East Drive, Daro, Dumaguete
City, Philippines 6200
SPECIALIZATIONS
platforms (Facebook, Twitter, and Instagram).
I also handle Facebook groups.
Zendesk is our main tool for live chat/email.
EDUCATION & TRAINING
ELEVATE VIRTUAL ASSISTANCE SERVICES- 2020
Social Media Management
CERTIFICATE FOR SOCIAL MEDIA MARKETING
AND MANAGEMENT
Social Media Campaigns
VIRTUAL ASSISTANT TRAINING PHILIPPINES - 2022
Live Chat Support
CERTIFICATE FOR VIRTUAL ASSISTANT/ SOCIAL
MEDIA MARKETING
Customer Service
Excellent Communication
General Virtual Assistant
FOUNDATION UNIVERSITY
Copywriting
BACHELOR OF SCIENCE IN BIOLOGY |-
University Honor Awardee (2017)
Consistent Deans Awardee -)