Radelyn Figueroa

RADELYN FIGUEROA VIRTUAL ASSISTANT SCHOOLS ATTENDED CAVITE STATE UNIVERSITY EXECUTIVE SUMMARY A meticulous professional with well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls. Effectively able to meet set deadlines and process information through well-honed research skills. SKILLS AND EXPERTISE E-mail handling and Email inbox optimization Calendar & Meeting Scheduling Research, Data Collection and Data Entry SMM (scheduling posts) Website post management Customer Support Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides MS Office (Word, Excel, PowerPoint, Outlook) Other administrative support. CONTACT ME AT:-- Address: Spring Town Villas, Bucal, Tanza, Cavite, 4108 BS Hotel and Restaurant Management Knowledge in Managing Inventory, handling customer concerns and managing Inventory. Have studied Event Management, managing staffs and operations, providing customer service, and Front Office Management. WORK EXPERIENCED MARKETING CLERK Puregold Finance Incorporated-2013 Representing the company by communicating with possible customers and discussing the products/services that the company offers. Preparing materials for Marketing purposes. Executing Marketing strategies QUALITY ASSURANCE STAFF San Technology Incorporated- Perform multitude of Inspection such as appearance and dimension checking to verify data. Checking every materials base on its Work Reference to meet customers satisfaction. Checking the final product before packing to avoid shipping of rejected materials. Making Inspection Certificate and filling Material Checksheet for customers reference. WORK EXPERIENCED INTERNSHIP ADMIN STAFF/MANAGER TANZA OASIS HOTEL AND RESORT Gen Tree Private Pool and Venue-2023 Housekeeping Department Staff Managing all aspects of operations in the resort and Venue including lodging, quality standards, customer satisfaction. Ensuring that the resort is operating tip-top condition. Managing the accounting, marketing, stocking of housekeeping and Venue supplies, human resource and customer service. Maintaining the cleanliness and reporting any hazards to the manager in charge. Stocking and sort supplies in every room. Ensuring the security of guest rooms and privacy of guest. EVENTS COORDINATOR AZZURO BISTRO @ SOMERSET MILLENIUM HOTEL Gen Tree Private Pool and Venue-2023 Food and Beverages Staff Provide assistance to clients from preparation up to the event day. Preparing contracts for customers and suppliers. Organizing the program flow of the event. Coordinate every details requested by the clients to different suppliers. Maintaining the restaurant and kitchen clean environment. Assisting with preparing food and drinks. Maintaining the workstation cleaned and sanitized . Maintaining standards of hygiene for food handling and presentation VIRTUAL ASSISTANT CERTIFIED TRAINING SOCIAL MEDIA MANAGEMENT: Developed proficiency in social media management strategies, including content creation, scheduling, engagement, and analytics assessment. GRAPHIC AND VIDEO CREATION USING CANVA: Acquired skills in graphic and video design using Canva, including creating visually appealing content for various platforms and purposes. DATA ENTRY: Demonstrated expertise in accurate and efficient data entry techniques, ensuring the integrity and organization of information. PROJECT MANAGEMENT: Learned project management principles and techniques, including task organization, timeline management, and coordination with team members. CALENDAR MANAGEMENT: Mastered calendar management practices, including scheduling appointments, coordinating meetings, and organizing events to optimize time efficiency.