Racquel Villanueva Jacinto

RACQUEL VILLANUEVA JACINTO Phase 3, Block 12, Lot 42, Southville 3, Poblacion, Muntinlupa City Mobile No. :- Email:- CAREER OBJECTIVES To pursue & excel in the field that suits my capabilities and to have the opportunity for personal growth while contributing to the success of the company. EDUCATIONAL BACKGROUND BACHELOR OF SCIENCE IN COMPUTER SCIENCE College of Mary Immaculate of Pandi, Bulacan Inc. Poblacion, Pandi, Bulacan 2004 – 2007 Pedro E. Diaz High School U.P. Side Subdivision, Alabang Muntinlupa City 1998 - 2002 Bayanan Elementary School (Main) Bayanan Muntinlupa City. 1992 – 1998 SKILLS AND COMPETENCIES Has the knowledge in following software: Microsoft Office (MS Word, MS Excel, and MS PowerPoint) Microsoft Visio HTML / Web page Designing SPECIAL SKILLS Can type as much as 45-50 Words Per Minute Timekeeping Easily understands computer programs Exposed in using different system Has knowledge in Networking Can handle multi-task job Good in dealing or handling with pressures Order processing/placement JOB EXPERIENCE Position: Payroll and Billing Assistant February 22, 2008 – May 05, 2010 Facilities Managers Inc. Ubix Comp., East Service Road, Sucat, Muntinlupa City JOB DESCRIPTION Payroll Assistant 1. Timekeeping and checking the submitted daily time records of various accounts. 2. Encoding of correct time ticket entries to payroll excel file. 3. Checking of man hour entries vs. DTR summary. 4. Encoding of employees earnings and deductions such as HDMF, SSS and Medical. 5. Printing and checking payroll reports. 6. Other related work as required by the management. Billing Assistant 1. Prepares and prints billing summary every after payroll period. 2. Checking of man hour entries vs. billing attachments. 3. Prepares and prints service invoice. 4. Prepares billing transmittal report. 5. Adherent to company policies and works on rules and regulation. 6. Other related work as required by the management. Position: HR Assistant/ Receptionist June 01, 2012 – September 2013 Facilities Managers Inc. Ubix Comp., East Service Road, Sucat, Muntinlupa City JOB DESCRIPTION 1. Responsible for answering phone calls and attending queries. 2. Monitors and forward messages and calls to concerned department. 3. Regular update of telephone lines. 4. Responsible for attending applicants/visistors. 5. Responsible in releasing HR forms. 6. Preparation of temporary Company ID. 7. Preparation of Service Incentive leave. 8. Responsible for dispatching of relievers. 9. Preparation of monthly dispatch report. 10. Compliance to all applicable Quality Management System Procedures (ISO 9001:2008) 11. Perform other responsibilities as may be assigned by the Human Capital Manager. Position: Customer Service Representative (Outbound/Fax & Email) January 14, 2014 – November 18, 2016 Convergys Philippines Northgate Cyberzone, Alabang, Muntinlupa City JOB DESCRIPTION 1. Order placement received via Fax/Email using Avaya. 2. Responsible for contacting customers if necessary. 3. Responsible for communicating with internal departments if necessary. 4. Perform other responsibilities as may be assigned by Supervisor/Team Leader. PERSONAL INFORMATION Place of Birth : Libis, Caloocan City. Date of Birth : November 3, 1985 Sex : Female Height : 5 feet Civil Status : Single Citizenship : Filipino Religion : Roman Catholic Father : Rodolfo N. Jacinto Mother : Luisa V. Jacinto CHARACTER REFERENCES Roque G. Besa Team Leader Convergys Philippines Northgate Cyberzone, Alabang, Muntinlupa City/- Rowena Tiamson Team Leader Convergys Philippines Northgate Cyberzone, Alabang, Muntinlupa City/-