Racquel D. Mañalac
Virtual Assistant
Blk. 9 Lot 16 Kensington 2 Lancaster Subdivision
Brgy. Navarro General Trias Cavite, Philippines--
PERSONAL PROFILE
Highly motivated to constantly develop my skills and grow professionally. Dedicated to my work and can work independently. Very detail-oriented, have a sense of good judgement, and knows how to follow instructions.
SKILLS
Data entry, lead generation, web research, customer service, admin task and a lot more.
EXPERIENCE
Independent Contractor, Remote/WFH - Virtual Assistant Lead Generation Specialist
January 2020 – Present
● Data entry, copy-paste format, and cleanup
● Web research, data mining
● Reviewing data for errors, correcting any incompatibilities, and checking output
● Transcription
Self-employed, Store and Online - Sales and Marketing Management
2015 - 2020
● In-store and online clothing selling and marketing
● Bazaar and online food selling and marketing
Pullmantur Cruises, Worldwide - Restaurant Stewardess
2008 - 2012
● Preparing foods and tables for crews, officers and cruise guests.
● Managing the dining and food buffet area.
● Assisting guest for their food inquiry and needs.
PERSONAL DATA
Born on the 6th day of July 1982, married with a 10 yr. old son. Stands five feet and two inches,
weighs 58 kilos, Roman Catholic.
EDUCATION
Polytechnic University of the Philippines, Sta. Mesa Manila, Philippines
- Bachelor in Physical Education
June 1998 - April 2002
OTHER WORK EXPERIENCES
FitnessFisrt Makati, Makati Philippines - Receptionist
2006 - 2007
● Greeted all the clients in a pleasant manner. Maintained a record of all guests and members
coming to the gym. Handled all incoming calls and answered the enquiries made.
Administered the payments made by the members. Resolved all customer complaints.
City Garden Hotel Makati, Makati Philippines - Outlet Cashier
2004 - 2005
● Manage transactions with customers using cash registers or POS. Scan goods and ensure
pricing is accurate. Collect payments whether in cash or credit. Issue receipts, refunds,
change or tickets. Redeem stamps and coupons. Cross-sell products and introduce new
ones.
SM Appliances, Manila Philippines - Inventory Clerk
2003 - 2004
● Maintaining and updating records. Counting materials, equipment, merchandise or
supplies in stock. Reporting discrepancies between physical counts and computer
records. Distributing or stocking merchandise. Receive and inventory stock, other various
tasks as assigned.
Loongwood Garden Hotel, Pasay City Philippines - Front and Back Office Clerk
2002 - 2003
● Perform all check-in and check-out tasks. Manage online and phone reservations. Inform
customers about payment methods and verify their credit card data. Register guests
collecting necessary information. Provide information about our hotel, available rooms,
rates and amenities, Respond to clients’ complaints in a timely and professional manner.
Accepting payment and issuing receipt
