Racquel Evangelista

I am a dynamic professional with training in Customer Service. I have been working in a fast-paced BPO industry for more than 18 years. I have vast experience in chat, email and phone customer care. I also worked as a Content Moderator for America Online. I was trained to provide a safe and positive online experience to AOL Members by implementing the community guidelines of AOL Terms of Service.

I have a Bachelor of Science degree in Finance Management. I am Computer literate (MS Project, Excel, Word, PowerPoint and Spreadsheet). I have also organized events and worked with different kinds of people. I recently graduated from an Online Virtual Assistance Academy where I learned

• Email Handling
• Social Media Management
• Social Media Marketing
• WordPress Management
• Basic Graphic Design (Canva)
• Ecommerce Management

I take pride in excelling at my work. I am competent to work with minimal supervision. A hardworking, motivated, organized and detailed oriented individual who thrives on challenges and quickly adapts to changes and responsibilities. I exhibit a personal sense of urgency and commitment to work, I do the extra mile to ensure plans and goals are current.

I'm looking for a company that values its people and offers professional growth. I am very excited to share and contribute my skills and experience to your growing team. Thank you so much for your time and consideration and see you in the interview session.

Have a wonderful day!