Racquel Camacho

#10 Herrera Street, St. Joseph Village, San Fernando-- RACQUEL CAMACHO KEY QUALIFICATIONS: ● ● ● ● ● ● ● ● ● ● ● ● Sound writing and oral presentation abilities Experience with Zoom meetings, Microsoft teams. Currently working as a Senior Virtual Assistant in Project Management for over 3 yrs. Good interpersonal and customer service skills Organizational capacity building expertise (team member training, new management techniques, refining meeting scheduling procedures) Executed General Manager duties, Marketing and Operations Manager duties for almost 2 years Excellent management and supervisory skills Proficient in managing diverse sales teams Efficient in organizational strategic forecasting and budgeting Strong competence in staff organization, scheduling, hiring and delegation Marketed pharmaceuticals for over 7 years Basic Spanish and French skills with plans to further improve PROFESSIONAL EXPERIENCE: WORK BETTER NOW Certified P rofessional (Virtual Assistant) ● October 2021 – Present SENIOR PROJECT MANAGEMENT ASSISTANT - EASTMAN, COOKE & ASSOCIATES Acting as a point of contact for project-related communication, disseminating information to team members and subcontractors. Assistance in coordinating and managing project administrative tasks and deliverables as needed with diverse members of the team. Job documentation retrieval and verification at every point of the project from pre-job planning to closing out. Scheduling meetings, attending, recording & distributing meeting minutes. Assisting with tracking project timelines, milestones, and deliverables, often using project management software. Analyse and manage data entry with respect to subcontractor insurance compliance, subcontractor contract creation, distribution, review and upload on multiple projects. #10 Herrera Street, St. Joseph Village, San Fernando--March 2019 – October 2021 Puff N Stuff Bakery Adm inistrator for all Online Com m unications/ Large Corporate and W holesale Account Receivables/ Adm inistrative Assistant for HSSE dept/ Adm inistrative staff relief ● ONLINE ADMINISTRATOR Develop, design, implement, execute, manage and refine procedures for all aspects of online communication including but not limited to Request for Quotes, Email Orders, Online Shop Orders, Complaints, General Information Requests, Online payments by various methodologies, corporate and wholesale account holders and general email requests from Directors, General Manager, Managers and Supervisors. Monitor, log and report on online payments received. ● ● ● ● ● Within first 6 months of employment, more options for online payments made available, guidelines and stipulations developed and implemented. Within first year and a half, website was remodeled to offer complete and direct online purchases. Within the first month of the launch of the online payment portal option, there was a significant spike in online purchases and online payments. New ordering and preparation procedures implemented within first 6 months and consistently improved and revised as needed. ACCOUNTS RECEIVABLES Within first 6 months of employment, developed weekly and monthly statement format for wholesale account holders. Within first year of employment, improved and revised statement format for largest wholesale account including introducing a paperless system Stay At Home Mum/Entrepreneur December 2008 – March 2019 Part Time Jobs ● Darren’s Garage Office Manager/Personal Assistant 6 months – 2011 ● DGC Contractors Office Manager – 2012 - 2015 ● Mobile Store Facilitator – 2015 – 2020 ● SEA Practice Test Writer – 2015 (one year) Language Arts ● The Reading Garden TT – 2018 - 2019 Programme Coordinator ● Studee Monkey & Associates 2019 (one year) Sales Associate #10 Herrera Street, St. Joseph Village, San Fernando--Fashion Optics Ltd. May 2007-December 2008 (Trading as RayCool Sunglasses & Accessories) Assistant M anager to the General M anager/ M arketing M anager/ Operations M anager ● Called to act as General Manager, while at the same time performing regular Assistant Manager duties and Marketing ● Perform day to day management duties such as staffing, customer complaints, product pricing, stock management, monthly reports and other sales related issues ● Oversee and conceptualise all marketing ventures, print ads and branding ● Coordinated staff incentive programs and actively involved in staff training, mentoring and coaching of new staff ● Handled Operation Manager duties for more than 6mths while conducting Operations Supervisor training ● Liaise with and understand operations of other branches locally and internationally Boehringer Ingelheim Canada Ltd. Caribbean Division P harm aceutical Sales R epresentative ● ● ● ● ● ● ● ● Responsible for increasing sales and service in designated geographic area Developed, managed and maintained excellent relationships with physicians, key pharmacists, administrative staff and other workers in both government and private institutions Conducted product information and training sessions Assisted in significant sales increases and coverage of company’s products at the Couva Health Facility and Petrotrin Initiated new program at Couva Health Facility to increase efficiency of patient treatment through the Accident and Emergency Department and clinics Worked closely with top management Coordinated and conducted various meetings, seminars, presentations, and training to all levels from physicians to in-house staff Obtained highest score in internal examinations Pharmtech Caribbean Ltd. P harm aceutical Sales R epresentative ● ● Trans-Impex Ltd. ● ● ● ● ● August 2003-April 2004 Responsible for introducing a new brand to the market and the development of new strategies for good sales performance Conducted training and presentations on the above brand to all stakeholders P harm aceutical Sales R epresentative ● April 2004-April 2007 February 2000-May 2003 Worked at fostering good relationships with physicians and to increase sales in designated area Assisted with goods delivery system and accounts receivables Introduced new diagnostic line into the market Worked closely with international pharmaceutical companies such as Bayer Diagnostics to introduce new product lines Increased demand for the diabetes Glucometer and testing strips by collaborating with pharmacies and the Trinidad and Tobago Diabetes Association Introduced A1C Machine (reads glycemic index for 3 months) into key labs and targeted physicians’ offices throughout Trinidad and Tobago #10 Herrera Street, St. Joseph Village, San Fernando--EDUCATION: Marisa Peer’s Rapid Transformation Therapy On Going RBTT ROYTEC Certificate in the P rinciples of R eal Estate Sales Sept 2005 The University of the West Indies Faculty of Agriculture ● Preliminary Biology I ● Preliminary Biology II ● Preliminary Chemistry I ● Preliminary Chemistry II - COMMUNITY AND VOLUNTEER EXPERIENCE: ● Tutored for the Adult Literacy Tutors Association of Trinidad and Tobago (ALTA) COMPUTING AND OTHER PROFESSIONAL SKILLS: ● ● Completed Microsoft User Specialist Course Intermediate level of Make-up Artistry