RACHELLE MEDRANO
Calapan City, Oriental Mindoro ● Cell: - ●-
Summary
Talented sales professional, effective at multi-tasking and bold in reaching sales targets. Builds loyalty and long-term
relationships with customers.
Personal Information
Date of Birth:
Citizenship:
Driving License:
5th of February, 1991
Filipino
Dubai (UAE) & Philippines
Work History
CREATIVE DEPT. - PROJECTS & PRODUCTION MANAGER
THOE Real Estate Development LLC – Dubai, United Arab Emirates
December 2017 – April 2018
General Administration:
Preparing all PRs within the department, following the procurement process.
Monitoring the status of all PRs and maintaining a record of all approved or pending PRs.
Manage and keep accounts of all expenditure within the department and liaising with the finance department when
required.
Managing the marketing inventory and stockroom, by updating the records, ordering new stock before stock levels
expire.
Organising all office meetings, record team members holidays etc.
Project Management:
Manage all work flow for the creative and design team and ensuring that tasks and projects are delivered on time and
on a budget.
Coordinating internal resources and vendors for the flawless execution of projects.
Keep track of all project status and escalate any delays or risk to CEO.
Process work requests from other departments to marketing.
Liaising with third party suppliers to ensure all tasks are delivered on time and on a budget.
Negotiating the best deals with suppliers and maintaining a relationship with them.
Manage the relationship with the client and all stakeholders.
SALES DEPT. - TEAM ADMINISTRATOR
THOE Real Estate Development LLC – Dubai, United Arab Emirates
Maintaining official records and ensured they were up-to-date.
Leading the sales team.
Assisting teams making deals happen.
ADMINISTRATIVE MANAGER
Parklane Real Estate – Dubai, United Arab Emirates
August – November 2017
May 2015 – April 2017
(2 years)
Assigned CRM requests to agents, performed viewings when needed.
Drafted and issued tenancy contracts, Ejari contracts, and lease agreements.
Maintained official records and ensured they were up-to-date.
Targeted both offline and online clients by designing a multi-faceted and a comprehensive marketing strategy.
Devised email strategies, like segmenting/welcome emails/auto-responders when appropriate and as needed.
Cultivated and managed relationships with key clients, vendors and community partners.
CUSTOMER SERVICE REPRESENTATIVE
Emirates National Oil (ENOC) – Dubai, United Arab Emirates
June 2013 – April 2015
(1 year 10 months)
Started as a CSR (Customer Service Representative) before being promoted to a Store Supervisor.
Dealt with different IT systems (Radiant, Turpak, Oracle, etc.) and complied with ENOC’s standard procedures.
Communicated with vendors regarding back ordering stock, inventory and special orders.
Effectively communicated with and supported sales, marketing, and administrative teams on a daily basis.
Education
Bachelor of Arts in Mass Communication
AMA Computer University
2017 - 2018
(undergraduate)
Diploma in Computer Programming
Southwestern Institute of Business and Technology
2010 – 2011
(already graduated)
Bachelor of Science in Information Technology
Marinduque State College
2006 – 2010
(already graduated)
Skills
Independent problem solver with creative/analytical abilities.
Exceptional communicator.
Positive and upbeat, goal-oriented, a go-getter.
Strategic marketing and sales knowledge
Quick learner.
Proficient with Microsoft Office products.
Languages
Tagalog (Native), English (Fluent) and Arabic (Beginner).